Support and Maintenance<

Support and Maintenance

Excellent Customer Service and Support has been the driving factor of our success, and we are proud of our Kofax Implementations to know how they have transformed and helped businesses accomplish more. ACMO provides ongoing support for your Intelligent Automation solution through its Annual Application Support program. The program provides peace of mind for the customers, that their solution is looked-after by the ACMO Support Team in the event of any issues. The support team is based in our Sydney office which allows us to effectively service customers across Australia, New Zealand and in the broader Asia-Pacific region.

Kofax follows a consistent software lifecycle policy across itsproducts, giving customers a scheduled plan for new software versions, service packsand minor or maintenance releases.Kofax Software Assurance andMaintenance program provides customers free access to any future releases of the Kofax software you have purchased. It enables the ACMO Support team to request new feature requests that are important for your business or report any bugs experienced in your Kofax solution.

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