Tungsten TotalAgility 7.11 Latest Version Release Notes

Professional Services
|
September 28, 2023
2 min read

Tungsten TotalAgility (KTA) 7.11.0 Fix Pack 8 | Release Date: September 28 2023

Features Introduced in this Fix Pack

1997587: Enhancement to GetDocument() method to return field table data. In the GetDocument() method, the RuntimeTableCell class is updated to include additional properties such as Value, ExtractionConfident, Valid, ErrorDescription, and more.
1989478: Add Reporting variables in the TotalAgility Designer for Azure packages. The Reporting service and Azure worker role is enhanced to configure the WSA messages retention in days per tenant using the new setting available in CEBPM_SETTINGS. This setting controls the WsaRetentionInterval environment variable for ETL. You can change this setting via direct query to the tenant database.

Problems Resolved in this Fix Pack

1998299, 26772184: The RightFax import source password was incorrectly saved in the TotalAgility database.
1997514, 26766556: When the browser language was set to German, the default thread pools were translated when the UpdateServerSettings4() method was called.
1990419, 26749658: The incoming request had more than a maximum of 2100 parameters supported by the server.
1989659, 26760323: In a Scan activity, the “Auto-navigate to next rejected page/document on rescan” option did not work.
1989337, 26721563: In a Dropdown list control, the GUIDs were displayed instead of values when the data was populated from a custom database.
1987251, 26715588: There was an issue detecting the Datamatrix barcodes.
1985984, 26759684: While exporting a package in TotalAgility, the following error occurred: “Transaction scope nested incorrectly.”
1985312, 26755911: When Business Rule Logging was disabled, the job was suspended and the executor returned the following error: "Execution of the activity failed. Unable to find Variable."
1985107, 26750275: In a .NET activity, the following error occurred on the execution of the GetActivitiesWithQuery2 API: "User does not have sufficient access rights on the query."
1938721, 26666295: When Unicode characters were used in a PDF, the following error occurred: “Unknown error in FoX library occurred: There is no mapped character in the multibyte code page for the Unicode character.”

Features Introduced in previous Fix Packs

1968538: Enhancement to the Document conversion profile. The new "Body with message header" option is added to the Document Conversion profile to import the email body with the message header. The following options are available:
 - Exclude message header: By default, the email body is imported without the message header.
 - Include message header of email: The email body is imported along with the message header.
 - Include message header of email and embedded email(s): The email body is imported with the message header, and the nested emails are also imported.
1973291: Enhanced support for Dynamics 365 CRM integration. When integrating TotalAgility with Dynamics CRM 365, the new “Online” server type option and the corresponding authentications types, "OAuth" and "OAuth external" are available. You cannot configure the events when using Dynamics 365 CRM Online.
1967188: Package import option to exclude associations. When importing a package with selected items, the new "Do not import associations" option is available to exclude associations from import.
1964857, 26518888, 26678063: Ability to retrieve the Scanner name. The new read-only property, “ScannerName”, is available to retrieve the Scanner name used to acquire documents in a Scan form.
1963657: Support for custom component deployment. The deployment of custom components (such as Newrelic, and LogzioAgent) into a Tungsten TotalAgility cloud environment is now supported via custom configuration.
1946053, 26662398: Ability to detect incomplete data streams. The incorrect or unknown responses from the server are now processed correctly while reading email messages from the email server.
1954811: Error handling in Export Connector. The following three new options are available for error handling in the Export Connector:
  - Never stop: Use this option to continue exporting the document to subsequent connectors. Export subsequent documents to all export connectors. This is the default behavior.
  - Stop entire job: Use this option to stop exporting the job and route it to the next activity.
  - Stop export for error document only: Use this option to not export the document to subsequent connectors. Export subsequent documents to all export connectors.

1953319:  Ability to download the images at runtime. In a TotalAgility form with a Table control containing columns with images that has many rows, you can now download the images at runtime.
1946951: Add support for HP Color LaserJet. Tungsten TotalAgility 7.11.0 supports the HP Color LaserJet managed E78625/E78630/E78635 and E87740/E87750/E87760 MFP devices.
1946808: Maintenance access for PDF and separation profiles. You can now grant maintenance access permissions for PDF and separation profiles in TotalAgility Designer.
1946257: Option to specify the document type search behavior in Capture Client drop-down. A new option is added in the Scan create new job and Capture activity controls to select the filtering behavior of a document type combo box ('contains' and 'starts with').

1937767: Ability to record system task history and configure system task thread pool size. In TotalAgility On-Premise Multi-Tenant and Azure environments, you can now temporarily record the system task history to diagnose performance issues on deployments. This can be done by manually running the database scripts and turning on the “SystemTasksHistoryToRecord” setting. Additionally, configure the thread pool size of the System Task thread pool via “SystemTaskThreadpoolSize” configuration setting. Please contact Technical Support for the database scripts.
1930024, 26650714: Option to consider a lookup when validating a field. A new setting, "Restrict to choice list values", is available in TotalAgility Designer for Choice fields and Choice columns to validate a field value against the choice values.
1926498, 26627489: Display scan errors reported by Virtual Re-Scan scan source. Tungsten TotalAgility Scan forms can now display the scan errors reported by Virtual Re-Scan scan source. Note: To allow scan errors to be displayed, make sure Tungsten Automation VRS-5.2.0.12.FIX18506.756 or newer is installed along with Tungsten TotalAgility 7.11.0.2.
1925646: Option to stop the failed document from exporting to additional Export Connectors. When exporting a document with several Export Connectors assigned, if the current document fails, subsequent exports are attempted on other assigned Export Connectors. The new “Stop export on error” property in the Export activity configuration stops the failed document from exporting to additional Export Connectors.

1893336, 26615658: Ability to map Tungsten TotalAgility complex variable to Webservice Nullable[] variable. TotalAgility supports mapping a TotalAgility complex variable to any type of array in the input of a web service, including nullable array types.

Problems Resolved in previous Fix Packs

1987222, 26743150: When the document barcodes were assigned to a data model variable, the job was suspended with the following error: "Invalid JSON data."
1986686, 26758061: The database error occurred in a Docker installation as the MACHINE_NAME column length in the Tungsten TotalAgility tables was inconsistent throughout the TotalAgility databases.
1986508, 26758330: If an Export activity was used within a subjob, the job was suspended with an error.
1984047, 26718512: The images were not loaded on the forms.
1982594, 26748341: When converting the Word documents to PDF/A2b using document conversion, some of the pages failed to display the footer information.
1982334, 26699565 , 26738857: When the Export Connector was installed on TotalAgility 7.11.0 that used HTTPS with Windows Authentication mode and SSL enabled in the IIS, the Export Connector installation failed with the following error: “The HTTP request was forbidden with client authentication scheme 'Negotiate'.”
1982281, 26732718: The Multifactor authentication (MFA) login failed when a user logged on to two different browsers on the same computer or two different browsers on two computers.
1982243, 26750819: The loading time of a new form version took more than 20 seconds.
1982238, 26734153: The renamed categories appeared twice in the Reporting database.
1981903, 26713109, 26745359: In the RPA activity, the Boolean variable value was not updated if the returned value was true.
1981205, 26701283: When the Fix Pack 5 was applied on Tungsten TotalAgility 7.11.0, the images were not displayed in the Transformation Designer.
1980813, 26732382: The "/" character used in a date was incorrectly recognized by the OmniPage when the recognition language was set to French.
1980807, 26596347: "The Merge page PDF data" option in a PDF generation activity prevented optical character recognition on demand for PDF generation.
1979309, 26685962: When you imported a file (greater than 2GB) with the blob storage type set to SQL Server, an empty document source was created instead of the file getting rejected.
1979270, 26746075: When the GetResources() method was used to get the resources, it took longer than the expected time and the performance issue occurred.
1977817, 26720437: When a process that contained a role was copied, the copied process failed to create a new role ID.
1977805, 26740115: The Validation form became unresponsive when a fuzzy search was performed.
1976817, 26636186, 26721177, 25023467: The installation of Tungsten TotalAgility 7.11.0.5 fix pack failed with the following error: "Illegal characters in path."
1976510, 26737095, 26736373: In the Transformation Designer, FineReader was incorrectly used during PDF generation.
1963650, 26701709: When comparing two packages, if a scroll bar was used to scroll the lists of both packages and compare all artifacts from the two packages displayed side by side, the artifacts on the left and right sides were not aligned.
1979111, 26738342: The processing of Web Services Addressing (WSA) messages failed with the following error: "Cannot insert duplicate key in object 'dbo.@p' (OrmRejectNote)."
1977830, 26672813, 26741291: When a form with the File upload control was opened at runtime without logging in to TotalAgility Workspace, the file upload failed with an error.
1977176, 26731265: Mapping a Text box field to a Fuzzy search action caused the action to fail at runtime.
1976831, 26639677: An error occurred when loading the Monitor Workload form if the resource did not exist.
1976582, 26684950: If the VB.net script was used as a field validation rule in the business rule, the rule failed intermittently with an error.
1974972, 26735588: When an Expression activity was used to populate the data object with a string starting with the "[" character, the job was suspended at Expression activity with the following error: "Invalid JSON data. {0}."
1974931, 26735488: The job was suspended at the Document conversion activity with the following error: "Document source missing sufficient file type information."
1973365, 26686693: The OmniPage engine did not recognize the "<" character correctly.
1972861, 26718934: When configuring a new database connection in the Tungsten Transformation Designer, an error occurred on entering the connection string.
1972262, 26732646: Tungsten TotalAgility Designer became unresponsive when loading a large number (more than 90,000) of resources.
1972253, 26721344: When the AddWorkerResource4() method was used to add the resources to a group, the performance issue occurred.
1971724, 26715588: The OmniPage Barcode Locator did not recognize all Data Matrix bar codes. For more details, see Additional information.
1971260, 26718949: When a business rule with an Expression activity was exported with the variable value set to “Error code message”, the value changed to Static on import.
1970944, 26730049: When the browser language was set to German, the DB query actions were not executed successfully.
1970935, 26711902: The "Check for database compatibility" option did not work as expected when installing a fix pack in an On-Premise Multi-Tenant environment.
1970445, 26721196: When mapping a SharePoint site to a SharePoint add item activity, the following error occurred: "The attempted operation is prohibited because it exceeds the list view threshold."
1969405, 26713610: The changes made to the extraction group were not saved in the Tungsten TotalAgility Designer.
1969382, 26719658: The RESTful web service requests with URL parameters failed.
1968510, 26713057: There was a Cross-site scripting vulnerability in a Work queue control.
1967425, 26705905: When the TotalAgility database became accessible again (usually within two minutes) after becoming inaccessible due to failover to another node, the CoreWorker failed to progress on activities.
1549468, 26207051, 26366698, 26559290, 26729846: When the DataBase Locator with Tungsten Automation, formerly Kofax Search and Matching Server returned a confidence value greater than 100%, an error occurred.
1968941, 26698657: In a drop-down list with a style set to Inline, the values in the second column were incorrectly aligned to the left instead of the right.
1968517, 26715454: The GetImportConnection and GetImportConnection2 methods returned credentials to the caller of the import connections API.
1967325, 26702279: The line break did not work as expected when a Dynamic complex variable was mapped to the template placeholder.
1967158, 26678409: The Message Connector became unresponsive when trying to convert the documents for a certain period of time.
1965767, 26709726: An error occurred when executing the post-upgrade scripts on the OPMTDBUpgrader utility.
1964390, 26698958: When the Mixed Print recognition engine was used for classification in the Transformation Designer, the following error occurred: "There was an error reading from the pipe. The pipe has been ended."
1963653, 26709592: When a package was created on a process that used skins, the package failed with an error.
1963368, 26707776: Registration of the zone did not work in the Area Zone Locator.
1963193, 26701283: When extracting text from a PDF document. the combination of Arabic and English text in a single field caused alignment issues.
1963183, 26705918: The Table model assigned to a field in the Transformation Designer changed after the extraction group was released in TotalAgility Designer.
1963109, 26699314: The business rule execution failed when a Dynamic complex variable was passed as an input value.
1962879, 26703461, 26717472: The Data Matrix 2D bar codes were not detected when the “GS1-128” bar code type was enabled.
1961579, 26679245: When a Document conversion profile was used with the “Create PDF for capture input” option enabled, there was missing data in the exported PDF.
1960387, 26702698: Microsoft Visual C++ 2003 Redistributables in Tungsten TotalAgility install files for Image Reader in Transformation Designer were outdated.
1959747, 26695480: The table Locator caused a memory leak issue.
1953184, 26682191: If an email body had special characters, then those characters were not saved correctly when the email body was mapped to a String initialization variable in Tungsten TotalAgility.
1953178, 26676429: In the Import Connector, the German letters were not displayed when converting .log or .txt files.
1955716, 26684602: Could not tab to a Calendar control on a Validation form.
1955644, 26685851: When the TypeAhead feature of a Choice Combo box Capture field was used, on pressing the Enter or Tab key, the item selected was incorrect.
1955421, 26680180: The updated data could not be loaded in Tungsten Analytics for TotalAgility as etl_job_key was not updated.
1955415, 26679898: The "Invalid Session ID" error occured when trying to access the TotalAgility Workspace using custom code.
1954939, 26690360: The exported PDF did not contain annotations and masks.
1954698, 26688398: The following error occurred on a separate Web and Application server: "Method UpdateDocumentFieldPropertyValues is not supported on this proxy."
1954245, 26688551: The child job was suspended at a node with "Invalid job state error" when the original process was at the decision node at runtime.
1953967, 26690832: The PDF compression was not used when a document had a mix of pages with and without PDF page data.
1953322, 26704682: The images from the Tungsten TotalAgility database were not displayed in the TotalAgility forms.
1949606, 26679803: There was a discrepancy between the number of users logged on to Tungsten TotalAgility and the concurrent user licenses consumed.

1951690, 26690275, 26695160: When a Cloud tenant accessed other tenants' deployed folders, issues such as “The specified site does not exist” occurred.
1951026, 26685314: When you configured the Design properties for a Table control, and the style was set to be inline, the style was ignored in the debug mode.
1946742, 26681341: The Document type drop-down did not filter correctly when typing the document name.
1946728, 26679533: Barcode 39 was not recognized by the OmniPage Barcode Locator.
1944593, 26662588: The Validation form became unresponsive when redirected to the next document.
1944581, 26673373: A white space was added to the Tungsten TotalAgility Capture table under certain conditions.
1943482, 26674176: When testing a Check Locator in Transformation Designer, the following error occurred: The process was terminated due to an unhandled exception.
1943471, 26662929: An error occurred while converting the image to black and white during the training of the document.

1942370, 26668673:  On the Integration Server where a TIFF image with larger files was imported through a Tungsten Import Connector, the Watched folder resulted in a 0-page document at runtime.
1942025, 26653392: When the Integration server was in a different time zone, the System tasks’ due dates were updated incorrectly slowing down the processing speed of the CoreWorker.
1941332, 26670527: If “Provider” was used as a prefix in the database name, the connection to the TotalAgility database failed with the following error: "DAS Database information retrieval failed."
1941325, 26584370: An issue occurred when loading a popup window in the Activity forms.
1940954, 26667959: When a drop-down list was used in the search criteria of a DB query action, and the drop-down did not have a default value, or a value selected, the following error occurred: “Please provide a valid Numeric value.”
1940225, 26661067: The “Name template" property of a document type did not work when the documents were created using the following Capture SDKs: CreateDocument3(), CreateDocuments2(), CreateDocumentWithPages() and CreateDocument()..
1938548, 26655795: In a Validation activity, the Document field value was not cleared upon form removal and existed across validation activities in different jobs.
1937514, 26638680: When a Data object variable was used in a post-validation handling process map, the job was suspended at extraction with the following error: "Please provide a valid data object variable value.".
1937505, 26616042: When there were more than 2100 categories, different areas of the TotalAgility Designer reported the following database error if the Category was set to "All": "The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request."
1936109, 26664873: The backlog of wsa_messages in the Reporting_Staging database logs displayed the following errors: "Index was outside the bounds of the array." and "The given key was not present in the dictionary".
1935749, 26660325: In a Validation activity, when the documents were moved to a new subfolder, the user interface sometimes became unresponsive.
1935444, 26663453: In a Document review activity, the drop-down list incorrectly opened the document that the mouse was hovering over, instead of opening the document that was clicked.
1931964, 26640106: The case fragment jobs that were older than the retention period configured on the process maps still existed in the database instead of getting deleted.
1931087, 26652373: In a Validation form, unexpected highlighter sections were added in the table cells when lassoing the values from an image. As more cells were modified, more sections were created which made the image blurred and not readable.
1929060, 26647304: In Capture forms, if the Enable Replay Protection setting was selected using the Configuration Utility, the forms stopped working and an error appeared.
1926963, 26647990: "If the "Merge page PDF data" option was enabled during the PDF generation, the PDF was created with broken text.
1925161, 26640277: In a Validation activity, the browser zoom level or screen resolution affected the visibility of the last document folder. This prevented the usage of vertical scrollbar to navigate down to the last document folder.
1924204, 26580329: When the Toshiba e-Studio Remote TWAIN driver was used to scan documents into a TotalAgility 7.6.0.16 Scan form (using WebCapture Service 11.1.0.453), after the initial scan was completed, the subsequent scans failed
1922336, 26647043: The Process tab for a Scan create new job form disappeared from the Fields panel when a new job was created when changing the default layout. The Fields panel was no longer docked to the panel selected previously.

1936275, 26661370: Document Conversion unable to convert email file types.
1930061, 26650715: When performing extraction in Transformation Designer, the fields that were marked as valid at design time were invalid at runtime.
1927826, 26647797: There was a delay between RetrieveAndSetRootId() call finishing and the ReadFolderData() call starting.
1927819, 26654613: The value of the Data object was null when accessing it in a loop.
1923252, 26619818: During the purge of documents, the performance of "DeleteBatchSessSnapshotFact" Performance was not as expected.
1922388, 26596799: The time spent statistics for documents were inaccurate.
1921533, 26626419: Error when checking if a tenant database was online. For more details, see Additional Information.
1901388, 26635545: Data object access containing null or empty values caused JSON errors.
1900165, 26630442, 26629239: Package deployment error in Azure environment.
1899507, 26632094: Timeout issue with large emails and messages failing to import from MSGraph.
1894977, 26630571: Recognition process soft timeout when testing Advanced zone Locator in Tungsten Transformation Designer.
1893344, 26570707, 26623238: Performance issues when accessing the project window in Transformation Designer.
1889663, 26580106: Transformation Designer did not work as expected.
1888082, 26623888: Changing documents fired drop-down Selection Changed actions.
1871502, 26614701: The Microsoft Graph import source displayed the sender’s email address and subject line blank in Message Connector.
1870919, 26612244: Issue inheriting extraction group fields.
1866912, 26617771: Incorrect status color for the Active/Overdue tasks in Service Level Agreement.
1866780, 26618855: Exporting Documents Gives Image Conversion error in Tungsten Export Connector XML 8.1.
1866291, 26601364: Using Message Connector with text or Filenet export connector suspends jobs and gives an error.
1795242, 26511204: Applying fix pack to Docker Image incorrectly checked the database version.

Tungsten TotalAgility 7.11 Latest Version Release Notes

Professional Services
|
September 28, 2023
2 min read

Tungsten TotalAgility (KTA) 7.11.0 Fix Pack 8 | Release Date: September 28 2023

Features Introduced in this Fix Pack

1997587: Enhancement to GetDocument() method to return field table data. In the GetDocument() method, the RuntimeTableCell class is updated to include additional properties such as Value, ExtractionConfident, Valid, ErrorDescription, and more.
1989478: Add Reporting variables in the TotalAgility Designer for Azure packages. The Reporting service and Azure worker role is enhanced to configure the WSA messages retention in days per tenant using the new setting available in CEBPM_SETTINGS. This setting controls the WsaRetentionInterval environment variable for ETL. You can change this setting via direct query to the tenant database.

Problems Resolved in this Fix Pack

1998299, 26772184: The RightFax import source password was incorrectly saved in the TotalAgility database.
1997514, 26766556: When the browser language was set to German, the default thread pools were translated when the UpdateServerSettings4() method was called.
1990419, 26749658: The incoming request had more than a maximum of 2100 parameters supported by the server.
1989659, 26760323: In a Scan activity, the “Auto-navigate to next rejected page/document on rescan” option did not work.
1989337, 26721563: In a Dropdown list control, the GUIDs were displayed instead of values when the data was populated from a custom database.
1987251, 26715588: There was an issue detecting the Datamatrix barcodes.
1985984, 26759684: While exporting a package in TotalAgility, the following error occurred: “Transaction scope nested incorrectly.”
1985312, 26755911: When Business Rule Logging was disabled, the job was suspended and the executor returned the following error: "Execution of the activity failed. Unable to find Variable."
1985107, 26750275: In a .NET activity, the following error occurred on the execution of the GetActivitiesWithQuery2 API: "User does not have sufficient access rights on the query."
1938721, 26666295: When Unicode characters were used in a PDF, the following error occurred: “Unknown error in FoX library occurred: There is no mapped character in the multibyte code page for the Unicode character.”

Features Introduced in previous Fix Packs

1968538: Enhancement to the Document conversion profile. The new "Body with message header" option is added to the Document Conversion profile to import the email body with the message header. The following options are available:
 - Exclude message header: By default, the email body is imported without the message header.
 - Include message header of email: The email body is imported along with the message header.
 - Include message header of email and embedded email(s): The email body is imported with the message header, and the nested emails are also imported.
1973291: Enhanced support for Dynamics 365 CRM integration. When integrating TotalAgility with Dynamics CRM 365, the new “Online” server type option and the corresponding authentications types, "OAuth" and "OAuth external" are available. You cannot configure the events when using Dynamics 365 CRM Online.
1967188: Package import option to exclude associations. When importing a package with selected items, the new "Do not import associations" option is available to exclude associations from import.
1964857, 26518888, 26678063: Ability to retrieve the Scanner name. The new read-only property, “ScannerName”, is available to retrieve the Scanner name used to acquire documents in a Scan form.
1963657: Support for custom component deployment. The deployment of custom components (such as Newrelic, and LogzioAgent) into a Tungsten TotalAgility cloud environment is now supported via custom configuration.
1946053, 26662398: Ability to detect incomplete data streams. The incorrect or unknown responses from the server are now processed correctly while reading email messages from the email server.
1954811: Error handling in Export Connector. The following three new options are available for error handling in the Export Connector:
  - Never stop: Use this option to continue exporting the document to subsequent connectors. Export subsequent documents to all export connectors. This is the default behavior.
  - Stop entire job: Use this option to stop exporting the job and route it to the next activity.
  - Stop export for error document only: Use this option to not export the document to subsequent connectors. Export subsequent documents to all export connectors.

1953319:  Ability to download the images at runtime. In a TotalAgility form with a Table control containing columns with images that has many rows, you can now download the images at runtime.
1946951: Add support for HP Color LaserJet. Tungsten TotalAgility 7.11.0 supports the HP Color LaserJet managed E78625/E78630/E78635 and E87740/E87750/E87760 MFP devices.
1946808: Maintenance access for PDF and separation profiles. You can now grant maintenance access permissions for PDF and separation profiles in TotalAgility Designer.
1946257: Option to specify the document type search behavior in Capture Client drop-down. A new option is added in the Scan create new job and Capture activity controls to select the filtering behavior of a document type combo box ('contains' and 'starts with').

1937767: Ability to record system task history and configure system task thread pool size. In TotalAgility On-Premise Multi-Tenant and Azure environments, you can now temporarily record the system task history to diagnose performance issues on deployments. This can be done by manually running the database scripts and turning on the “SystemTasksHistoryToRecord” setting. Additionally, configure the thread pool size of the System Task thread pool via “SystemTaskThreadpoolSize” configuration setting. Please contact Technical Support for the database scripts.
1930024, 26650714: Option to consider a lookup when validating a field. A new setting, "Restrict to choice list values", is available in TotalAgility Designer for Choice fields and Choice columns to validate a field value against the choice values.
1926498, 26627489: Display scan errors reported by Virtual Re-Scan scan source. Tungsten TotalAgility Scan forms can now display the scan errors reported by Virtual Re-Scan scan source. Note: To allow scan errors to be displayed, make sure Tungsten Automation VRS-5.2.0.12.FIX18506.756 or newer is installed along with Tungsten TotalAgility 7.11.0.2.
1925646: Option to stop the failed document from exporting to additional Export Connectors. When exporting a document with several Export Connectors assigned, if the current document fails, subsequent exports are attempted on other assigned Export Connectors. The new “Stop export on error” property in the Export activity configuration stops the failed document from exporting to additional Export Connectors.

1893336, 26615658: Ability to map Tungsten TotalAgility complex variable to Webservice Nullable[] variable. TotalAgility supports mapping a TotalAgility complex variable to any type of array in the input of a web service, including nullable array types.

Problems Resolved in previous Fix Packs

1987222, 26743150: When the document barcodes were assigned to a data model variable, the job was suspended with the following error: "Invalid JSON data."
1986686, 26758061: The database error occurred in a Docker installation as the MACHINE_NAME column length in the Tungsten TotalAgility tables was inconsistent throughout the TotalAgility databases.
1986508, 26758330: If an Export activity was used within a subjob, the job was suspended with an error.
1984047, 26718512: The images were not loaded on the forms.
1982594, 26748341: When converting the Word documents to PDF/A2b using document conversion, some of the pages failed to display the footer information.
1982334, 26699565 , 26738857: When the Export Connector was installed on TotalAgility 7.11.0 that used HTTPS with Windows Authentication mode and SSL enabled in the IIS, the Export Connector installation failed with the following error: “The HTTP request was forbidden with client authentication scheme 'Negotiate'.”
1982281, 26732718: The Multifactor authentication (MFA) login failed when a user logged on to two different browsers on the same computer or two different browsers on two computers.
1982243, 26750819: The loading time of a new form version took more than 20 seconds.
1982238, 26734153: The renamed categories appeared twice in the Reporting database.
1981903, 26713109, 26745359: In the RPA activity, the Boolean variable value was not updated if the returned value was true.
1981205, 26701283: When the Fix Pack 5 was applied on Tungsten TotalAgility 7.11.0, the images were not displayed in the Transformation Designer.
1980813, 26732382: The "/" character used in a date was incorrectly recognized by the OmniPage when the recognition language was set to French.
1980807, 26596347: "The Merge page PDF data" option in a PDF generation activity prevented optical character recognition on demand for PDF generation.
1979309, 26685962: When you imported a file (greater than 2GB) with the blob storage type set to SQL Server, an empty document source was created instead of the file getting rejected.
1979270, 26746075: When the GetResources() method was used to get the resources, it took longer than the expected time and the performance issue occurred.
1977817, 26720437: When a process that contained a role was copied, the copied process failed to create a new role ID.
1977805, 26740115: The Validation form became unresponsive when a fuzzy search was performed.
1976817, 26636186, 26721177, 25023467: The installation of Tungsten TotalAgility 7.11.0.5 fix pack failed with the following error: "Illegal characters in path."
1976510, 26737095, 26736373: In the Transformation Designer, FineReader was incorrectly used during PDF generation.
1963650, 26701709: When comparing two packages, if a scroll bar was used to scroll the lists of both packages and compare all artifacts from the two packages displayed side by side, the artifacts on the left and right sides were not aligned.
1979111, 26738342: The processing of Web Services Addressing (WSA) messages failed with the following error: "Cannot insert duplicate key in object 'dbo.@p' (OrmRejectNote)."
1977830, 26672813, 26741291: When a form with the File upload control was opened at runtime without logging in to TotalAgility Workspace, the file upload failed with an error.
1977176, 26731265: Mapping a Text box field to a Fuzzy search action caused the action to fail at runtime.
1976831, 26639677: An error occurred when loading the Monitor Workload form if the resource did not exist.
1976582, 26684950: If the VB.net script was used as a field validation rule in the business rule, the rule failed intermittently with an error.
1974972, 26735588: When an Expression activity was used to populate the data object with a string starting with the "[" character, the job was suspended at Expression activity with the following error: "Invalid JSON data. {0}."
1974931, 26735488: The job was suspended at the Document conversion activity with the following error: "Document source missing sufficient file type information."
1973365, 26686693: The OmniPage engine did not recognize the "<" character correctly.
1972861, 26718934: When configuring a new database connection in the Tungsten Transformation Designer, an error occurred on entering the connection string.
1972262, 26732646: Tungsten TotalAgility Designer became unresponsive when loading a large number (more than 90,000) of resources.
1972253, 26721344: When the AddWorkerResource4() method was used to add the resources to a group, the performance issue occurred.
1971724, 26715588: The OmniPage Barcode Locator did not recognize all Data Matrix bar codes. For more details, see Additional information.
1971260, 26718949: When a business rule with an Expression activity was exported with the variable value set to “Error code message”, the value changed to Static on import.
1970944, 26730049: When the browser language was set to German, the DB query actions were not executed successfully.
1970935, 26711902: The "Check for database compatibility" option did not work as expected when installing a fix pack in an On-Premise Multi-Tenant environment.
1970445, 26721196: When mapping a SharePoint site to a SharePoint add item activity, the following error occurred: "The attempted operation is prohibited because it exceeds the list view threshold."
1969405, 26713610: The changes made to the extraction group were not saved in the Tungsten TotalAgility Designer.
1969382, 26719658: The RESTful web service requests with URL parameters failed.
1968510, 26713057: There was a Cross-site scripting vulnerability in a Work queue control.
1967425, 26705905: When the TotalAgility database became accessible again (usually within two minutes) after becoming inaccessible due to failover to another node, the CoreWorker failed to progress on activities.
1549468, 26207051, 26366698, 26559290, 26729846: When the DataBase Locator with Tungsten Automation, formerly Kofax Search and Matching Server returned a confidence value greater than 100%, an error occurred.
1968941, 26698657: In a drop-down list with a style set to Inline, the values in the second column were incorrectly aligned to the left instead of the right.
1968517, 26715454: The GetImportConnection and GetImportConnection2 methods returned credentials to the caller of the import connections API.
1967325, 26702279: The line break did not work as expected when a Dynamic complex variable was mapped to the template placeholder.
1967158, 26678409: The Message Connector became unresponsive when trying to convert the documents for a certain period of time.
1965767, 26709726: An error occurred when executing the post-upgrade scripts on the OPMTDBUpgrader utility.
1964390, 26698958: When the Mixed Print recognition engine was used for classification in the Transformation Designer, the following error occurred: "There was an error reading from the pipe. The pipe has been ended."
1963653, 26709592: When a package was created on a process that used skins, the package failed with an error.
1963368, 26707776: Registration of the zone did not work in the Area Zone Locator.
1963193, 26701283: When extracting text from a PDF document. the combination of Arabic and English text in a single field caused alignment issues.
1963183, 26705918: The Table model assigned to a field in the Transformation Designer changed after the extraction group was released in TotalAgility Designer.
1963109, 26699314: The business rule execution failed when a Dynamic complex variable was passed as an input value.
1962879, 26703461, 26717472: The Data Matrix 2D bar codes were not detected when the “GS1-128” bar code type was enabled.
1961579, 26679245: When a Document conversion profile was used with the “Create PDF for capture input” option enabled, there was missing data in the exported PDF.
1960387, 26702698: Microsoft Visual C++ 2003 Redistributables in Tungsten TotalAgility install files for Image Reader in Transformation Designer were outdated.
1959747, 26695480: The table Locator caused a memory leak issue.
1953184, 26682191: If an email body had special characters, then those characters were not saved correctly when the email body was mapped to a String initialization variable in Tungsten TotalAgility.
1953178, 26676429: In the Import Connector, the German letters were not displayed when converting .log or .txt files.
1955716, 26684602: Could not tab to a Calendar control on a Validation form.
1955644, 26685851: When the TypeAhead feature of a Choice Combo box Capture field was used, on pressing the Enter or Tab key, the item selected was incorrect.
1955421, 26680180: The updated data could not be loaded in Tungsten Analytics for TotalAgility as etl_job_key was not updated.
1955415, 26679898: The "Invalid Session ID" error occured when trying to access the TotalAgility Workspace using custom code.
1954939, 26690360: The exported PDF did not contain annotations and masks.
1954698, 26688398: The following error occurred on a separate Web and Application server: "Method UpdateDocumentFieldPropertyValues is not supported on this proxy."
1954245, 26688551: The child job was suspended at a node with "Invalid job state error" when the original process was at the decision node at runtime.
1953967, 26690832: The PDF compression was not used when a document had a mix of pages with and without PDF page data.
1953322, 26704682: The images from the Tungsten TotalAgility database were not displayed in the TotalAgility forms.
1949606, 26679803: There was a discrepancy between the number of users logged on to Tungsten TotalAgility and the concurrent user licenses consumed.

1951690, 26690275, 26695160: When a Cloud tenant accessed other tenants' deployed folders, issues such as “The specified site does not exist” occurred.
1951026, 26685314: When you configured the Design properties for a Table control, and the style was set to be inline, the style was ignored in the debug mode.
1946742, 26681341: The Document type drop-down did not filter correctly when typing the document name.
1946728, 26679533: Barcode 39 was not recognized by the OmniPage Barcode Locator.
1944593, 26662588: The Validation form became unresponsive when redirected to the next document.
1944581, 26673373: A white space was added to the Tungsten TotalAgility Capture table under certain conditions.
1943482, 26674176: When testing a Check Locator in Transformation Designer, the following error occurred: The process was terminated due to an unhandled exception.
1943471, 26662929: An error occurred while converting the image to black and white during the training of the document.

1942370, 26668673:  On the Integration Server where a TIFF image with larger files was imported through a Tungsten Import Connector, the Watched folder resulted in a 0-page document at runtime.
1942025, 26653392: When the Integration server was in a different time zone, the System tasks’ due dates were updated incorrectly slowing down the processing speed of the CoreWorker.
1941332, 26670527: If “Provider” was used as a prefix in the database name, the connection to the TotalAgility database failed with the following error: "DAS Database information retrieval failed."
1941325, 26584370: An issue occurred when loading a popup window in the Activity forms.
1940954, 26667959: When a drop-down list was used in the search criteria of a DB query action, and the drop-down did not have a default value, or a value selected, the following error occurred: “Please provide a valid Numeric value.”
1940225, 26661067: The “Name template" property of a document type did not work when the documents were created using the following Capture SDKs: CreateDocument3(), CreateDocuments2(), CreateDocumentWithPages() and CreateDocument()..
1938548, 26655795: In a Validation activity, the Document field value was not cleared upon form removal and existed across validation activities in different jobs.
1937514, 26638680: When a Data object variable was used in a post-validation handling process map, the job was suspended at extraction with the following error: "Please provide a valid data object variable value.".
1937505, 26616042: When there were more than 2100 categories, different areas of the TotalAgility Designer reported the following database error if the Category was set to "All": "The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request."
1936109, 26664873: The backlog of wsa_messages in the Reporting_Staging database logs displayed the following errors: "Index was outside the bounds of the array." and "The given key was not present in the dictionary".
1935749, 26660325: In a Validation activity, when the documents were moved to a new subfolder, the user interface sometimes became unresponsive.
1935444, 26663453: In a Document review activity, the drop-down list incorrectly opened the document that the mouse was hovering over, instead of opening the document that was clicked.
1931964, 26640106: The case fragment jobs that were older than the retention period configured on the process maps still existed in the database instead of getting deleted.
1931087, 26652373: In a Validation form, unexpected highlighter sections were added in the table cells when lassoing the values from an image. As more cells were modified, more sections were created which made the image blurred and not readable.
1929060, 26647304: In Capture forms, if the Enable Replay Protection setting was selected using the Configuration Utility, the forms stopped working and an error appeared.
1926963, 26647990: "If the "Merge page PDF data" option was enabled during the PDF generation, the PDF was created with broken text.
1925161, 26640277: In a Validation activity, the browser zoom level or screen resolution affected the visibility of the last document folder. This prevented the usage of vertical scrollbar to navigate down to the last document folder.
1924204, 26580329: When the Toshiba e-Studio Remote TWAIN driver was used to scan documents into a TotalAgility 7.6.0.16 Scan form (using WebCapture Service 11.1.0.453), after the initial scan was completed, the subsequent scans failed
1922336, 26647043: The Process tab for a Scan create new job form disappeared from the Fields panel when a new job was created when changing the default layout. The Fields panel was no longer docked to the panel selected previously.

1936275, 26661370: Document Conversion unable to convert email file types.
1930061, 26650715: When performing extraction in Transformation Designer, the fields that were marked as valid at design time were invalid at runtime.
1927826, 26647797: There was a delay between RetrieveAndSetRootId() call finishing and the ReadFolderData() call starting.
1927819, 26654613: The value of the Data object was null when accessing it in a loop.
1923252, 26619818: During the purge of documents, the performance of "DeleteBatchSessSnapshotFact" Performance was not as expected.
1922388, 26596799: The time spent statistics for documents were inaccurate.
1921533, 26626419: Error when checking if a tenant database was online. For more details, see Additional Information.
1901388, 26635545: Data object access containing null or empty values caused JSON errors.
1900165, 26630442, 26629239: Package deployment error in Azure environment.
1899507, 26632094: Timeout issue with large emails and messages failing to import from MSGraph.
1894977, 26630571: Recognition process soft timeout when testing Advanced zone Locator in Tungsten Transformation Designer.
1893344, 26570707, 26623238: Performance issues when accessing the project window in Transformation Designer.
1889663, 26580106: Transformation Designer did not work as expected.
1888082, 26623888: Changing documents fired drop-down Selection Changed actions.
1871502, 26614701: The Microsoft Graph import source displayed the sender’s email address and subject line blank in Message Connector.
1870919, 26612244: Issue inheriting extraction group fields.
1866912, 26617771: Incorrect status color for the Active/Overdue tasks in Service Level Agreement.
1866780, 26618855: Exporting Documents Gives Image Conversion error in Tungsten Export Connector XML 8.1.
1866291, 26601364: Using Message Connector with text or Filenet export connector suspends jobs and gives an error.
1795242, 26511204: Applying fix pack to Docker Image incorrectly checked the database version.

Here is our comparison chart of the top 6 eSignature software solutions in 2022

Annual Cost per user $AU
Number of users allowed
Signing packages/year
In-person eSignature
Reusable Templates/drag and drop editor
Collect Payments
Automatic reminders & notifcations
Bulk Send
On-premise deployment
Cloud deployment
Hybrid deployment
Signature biometrics
Multiple input fields
Guided Signing
Delegate Signing
Stage Signing
Fully Customizable Signing Workflows
100% Personalised Branding
Custom Settings/ user rolls
Multifactor authentication
Mobile app
Enterprise-grade security
Free Trial available
API integrations
Audit trail
Supported Languages
US ESIGN, HIPAA
GDPR, eIDAS compliant
Upload documents as part of signing (photos)
Personal
Standard
Business Pro
Advanced
$168
$408
$660
Custom Quote
1
5
5
Custom Quote
60 (5/month)
100
100
Custom Quote
X
V
V
V
Y
Y
Y
Y
N
N
100
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
Info N/A
Info N/A
Info N/A
Validate signer fields
in real-time
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
Y
Y
Y
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
SOC 2Type II
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
44
44
44
44
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Professional
Enterprise
$336
Custom Quote
Unlimited
Unlimited
250
Custom Quote
Y
Y
Y
Y
N
N
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
43
43
Y
Y
Y
Y
Y
Y
Essentials
Standard
Premium
$291
$970
Custom Quote
1
2 or more
5 or custom
Unlimited
Unlimited
Unlimited
N
Y
Y
5 templates
15 templates
Y
N
N
N
Y
Y
Y
N
Y
Y
N
N
N
Y
Y
Y
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
N
Y
Y
N
Y
Y
N
N
Y
N
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
SOC 2 Type II ISO 27001
SOC 2 Type II ISO 27001
SOC 2 Type II ISO 27001
Y
Y
Y
Y
Y
Y
Y
Y
Y
22
22
22
N
Y
Y
Y
Y
Y
N
Y
Y
Free
Essentials
Business
Enterprise
Free
$335
$864
Custom Quote
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
N
Y
N
N
N
N
Y
Y
Y
Y
SOC 2 Type II
SOC 2 Type II
SOC 2 Type II
SOC 2 Type II
Free
Y
Y
Y
N
N
N
Y
N
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Y
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Business
Premium
Enterprise
Cloud
$141
$264
$529
$894
10
10
10
10
Unlimited
Unlimited
Unlimited
Unlimited
1
2+
2+
2+
Y
Y
Y
Y
N
N
Info N/A
Info N/A
N
Y
Y
Y
N
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Standard
Pro
Acrobat Sign
$264
$418
Custom Quote
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
N
N
N
Y
Y
Y
N
N
N
N
N
India Only (Aadhar)
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
N
Y
Y
N
N
Y
Y
Y
Y
N
N
Y
Y
Y
Y
N
N
Y
Y
Y
Y
34
34
34
Y
Y
Y
Y
Y
Y
N
N
N

Try before you buy

Using our handy comparison chat you can now see the cost-to-feature breakdown of the top 6 e-Signature providers. All these providers offer a free trial of their software, so it’s worth doing some personal investigation and trying out the software yourself. ACMO offer a free 7-day trial of Kofax SignDoc via our Signmore solution.

Understand How is ACMO helping businesses accomplish more with intelligent automation

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