Tungsten TotalAgility 7.7 Latest Version Release Notes

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December 1, 2022
2 min read

Tungsten TotalAgility (KTA) 7.7.0 Fix Pack 28 | Release Date: December 1, 2022

Problems Resolved in this Fix Pack

1866221, 26614372, 26614627, 26613788, 26613806, 26613361, 26612383, 26611653, 26611043, 26609582, 26604463, 26613088, 26610595, 26617062: The Web Capture Service certificate was considered invalid if the Chrome Root Store was enabled.
1866194, 26614372, 26614627, 26613788, 26613806, 26613361, 26612383, 26611653, 26611043, 26609582, 26604463, 26613088: The Scan Agent Service certificate was considered invalid if the Chrome Root Store was enabled.
1859269, 26514567: While reading emails from the shared mailboxes using MS Graph, the message endpoint was incorrect.
1792923, 26505736: The License service failed to start if an individual line item expired for more than a year rounded up by month.

Features Introduced in previous Fix Packs

1645380 Case 26330347: Ability to manage the display of ootb error “The ‘create new job’ operation was cancelled”. By default cancellation message box is displayed only for confirm field and field forced valid events. For all other events (if needed) cancellation notification should be configured manually via Designer.

1571416 Case 26209412: An extra option in the PDF generation activity to attach one or more files to a PDF/a-3 document Transformation. To attach files to a PDF document these files must be uploaded as asset files.  The asset names are then attached to the documents by setting a text extension that holds the asset name. The name of the text extension on the document is “PdfAttachment.AssetName.0” for the first one and “PdfAttachment.AssetName.1” for the second and so on. It is important to start with 0 and leave no gaps.The PDF Generation activity will always look for text extensions in that format, and automatically attach them to the PDF.

1543122 Case 26194557: Configuration change to Abby Finereader options for OCR and Export. To modify the filtering settings of the KSMS database, you need to open the related “remote fuzzy database dialog” in Transformation Designer and thereafter release the project in Transformation Designer in order to apply the change and use the updated “Fuzzy Search” action on the TotalAgility Validation form.

1542897 Case 26192617: SameSite by default cookies security attributes causing connection issues if KTA forms are hosted in iFrames. If the TotalAgility forms are hosted in iFrames, “The connection to the server is broken” error message is displayed when loading the form or when attempting to add documents/pages before creating the associated job. To address this issue, TotalAgility supports SameSite by default cookies security attributes.

1530683    Case 26181761: Empty numeric textboxes/table columns. You can specify the value of a text field to be used at runtime when a text box remains empty. A new property, “Value when empty” with options, Null and Number is available for a numeric Textbox control (Numeric, Decimal, Currency), and numeric Table column (Int16, Int32, Decimal) of Type, “Text” for all the forms (Desktop, Tablet and Mobile).  If the “Value when empty” property is set to Null, the value of the text field when empty is null,  but if set to Number, you can enter a numeric value at runtime.
1529847    Case 26170003: Customer would like to parse a QR Code generated in Japanese character code Shift-JIS. The Barcode Locator is enhanced with Shift-JIS character code support to automatically recognize the barcodes of type, QR Code created with Shift-JIS.
1522949    Case 26170839: Wildcard Search (or contains) and Autocomplete in Validation form on OCR words. The behavior of the combo boxes and regular fields’ auto complete feature is enhanced. As you input the text in a field or combo box, the search suggestions are automatically displayed that meet the specified criteria.

1513535    Case 26153094: Improve performance of Named Entity Locator. A new option is added to the class configuration in the Natural Language Processing section which will limit the number of pages where named entity extraction is performed. When using the Transformation Designer, test documents may already have the NLP information for the entire documents.  If you wish to test changes to this new setting, then performing Recognize on test documents will delete any existing NLP information in the document.
1512487 Case 26122511: Add option to select 32bit/64bit ImageMagick in document convertor configuration. The following ImageMagick version options are available for converting the image files to TIFF format.
    – ImageMagick-32Bit (Default)
    – ImageMagick-64Bit
Note: For a 64-bit operating system, you can use ImageMagick-32Bit or ImageMagick-64Bit. For a better performance, we recommend that you use ImageMagick-64Bit.

1488348 Case 26112552: Allow support for Super-Compressed PDF. You can now compress the PDF files generated by the PDF generation activities. To enable compression, in the Transformation Server configuration file “Tungsten.CEBPM.CPUServer.ServiceHost.exe.config”, locate the “” section and add the following key:

1476700 Case 26131044: To hide Tungsten TotalAgility  version disclosure in URLs. For maintaining security, the Tungsten TotalAgility product and component versions are not displayed in the URL to a form.
1471486 Case 26098125: To add a Delete Folder audit entry for Retention, delete node and DeleteFolder SDK. A new audit type, Delete Folder is added. When a folder is deleted from the system, corresponding record is added to the audit log.  Additionally, the existing Document Deletion audit type is enhanced so that the corresponding record is added to audit log whenever a document is deleted.

1453441 Case 26099607:Support Mobile ID Verification with RTTS in a Tungsten TotalAgility OPMT installation. As an administrator, you can allocate term-based volume to the tenants. Additionally, when using RTTS in an on-premise multi-tenant configuration, the consumed volume licenses is reflected for the tenant which is using it. This helps to ensure the licenses usage is charged to the appropriate tenant.

1404426 Case 26058200: Add Node Name to OOTB Exceptions which return the Node ID” has been created. For the following activity related exceptions, the “NODENAME” initialization parameter of type String, is available at the end of the current initialization parameters list. When the exception is raised, the correct node name is displayed under Initialization Data, at runtime. This parameter is also available when you create a new exception process from the system exceptions, or when you override an exception at process level.
 EXP0009 – Script Object Failed
 EXP0018 – No Usable Resources
 EXP0019 – .NET Object Failed
 EXP0020 – Web Service Failed
 EXP0022 – C# Script Activity Failed
 EXP0023 – VB .NET Script Activity Failed
 EXP0025 – Data Access Activity Failed
 EXP0036 – Transfer Activity Failed
 EXP0038 – Automatic Activity Failed
1402701 Case 26025642:HP MFP Registration Utility – Add ability to select Device Profile and register device to KTA server. Specifying Device Profile Names in HP Client Registration. You can specify the device profile name in the HP Client Registration program. Enter the name in the Device Profile Name field. If you leave the field blank or enter a name that does not match an existing device profile, the default device profile is used. Device profiles are listed and defined in Devices.
1395526 Case 26008252: Empty mail bodies are listed in the “message attachment list” as content.txt with 0 bytes. In the Import settings, even if the “Skip import for files of size (bytes) less than” setting was enabled for an import source,  the “Message Attachment List” field listed the files which were configured to be skipped.
1356140 Case 25991111: Added support for Multifunction Peripheral (MFP) Canon IR-ADV C5550 III
1341696: Process Drawing/Configure: Pools and Lanes. Pools are used to visually represent processes and participants related to your organization. A lane is used to visually represent an area in a process. You can place all related activities within different lanes to logically view and understand the process roles and sequence.

Problems Resolved in previous Fix Packs

1856467, 26547083: There was an issue with the Tungsten TotalAgility Reporting database size, as the documents that were marked as completed and deleted at the end of the process were not cleared by the retention policy. These records still existed in the “object_audit_fact” database table.
1848783, 26575038: On entering text quickly in the drop-down list of a Validation form, an unwanted and automatic selection was made even if you did not click or select anything.

1824216, 26556488: The date format on a form changed randomly when saved.
1822670, 26561413: When the query was edited with minor changes, the Due Date column in the Job list displayed only date instead of datetime.
1821978, 26551997: On a Validation form, the TextChanged event was executed, and the JavaScript pop-up appeared even if no change was made to the field.

1805260, 26514567: When a new shared mailbox was set up with an MS Graph import connection, the login and initialization to the MS Graph API was successful. However, the GetNextMessage method call failed with the exception, "The remote server returned an error: 404 Not Found".
1799939, 26511181: The job query returned data only on clicking the Refresh button in a job queue.

1782432, 26461808: Email body failed to convert with the following error “The document message.eml is rejected because it could not be normalized to PDF/A. The error is: Document conversion failure Document Conversion failed with exit code 1”.
1781373, 26475474: All emails ingested through IMAP imported the attachments first and then email body even if “Body first and attachments” option was selected for import content in the Import settings.
1780218, 26480585: A database error occurred when a job was created in Tungsten TotalAgility based on the Message connector.
1767508, 26459480: The Scan form became unresponsive when deleting all documents and scanning new documents.

1698482 Case 26399029: Transfer activity reports Invalid Session ID error and leaving documents on source and target systems
1706476 Case 26424988: When we set the table field as read only (during QC) and navigate back to Validation again non-table fields are enabled but the table field is still disabled
1712626 Case 26435909: In Validation after the display rule sets the table field as read only the cells are still editable

1694030    26401210: License volume is decremented if form is closed or refreshed
1683808    26404310: Cannot delete the mask image in WebCapture Control    

1679873    Case 26381178 : Uncaught TypeError: Cannot read property ‘cells’ of undefined
1679374    Case 26391520 : Time of DateTime variable is not converted based on Clients timezone in table control
1676582    Case 26318190,26336932 : Incorrect criteria for removal of reporting document data deletes less than expected
1676571    Case 26356994 : JS error and zoom not working

1663665 Case 26364894:Document type forms hanging
1639099 Case 26335691:Action Error: DocumentReviewControlSplitDocumentAction

1642416    Case 26305941: doc_dim.dt_create_datetime has date 1753-01-01 when running Reporting Retention for new documents    
1642214    Case 26347723: Show Message action of type Prompt causes the form to hang  
1639334    Case 26304369: Validation did not keep changes  
1634989    Case 26333039: Reporting field statistics not being updated after second extraction node is executed

1621419    Case 26263821: Drag and Drop (fields value) not working since upgrade to Tungsten TotalAgility 7.5.0.23    
1620570    Case 26321555: Danish characters lost in PDF text layer
1620423    Case 26318081: Document Creation : &amp written to generated word document instead of &
1611142    Case 26306883, 26322637, 26315219,26331431: Webservice input of type String& is changing from In to Ref after releasing a form

1614889    Case 26129664: “The request was aborted: The operation has timed out.” error when trying to process multiple messages at the same time.
1609789    Case 26307123: Mandatory radio button control within Scan control causes 2nd Scan Create New Job to hang    
1609707    Case 26303567: AZL not working for certain scenarios – not showing on document viewer  
1607996    Case 26302756: Validation not showing fields for new document  
1604924    Case 26303958: Adding a new application server to an existing On-Premise Multi-Tenancy MT system forces a system outage to “upgrade” tenant databases. A new option “Check for database compatibility” is available during installation. Uncheck this to run installation of a fix pack on a new scaled out server without updating the KTA databases.
1603700    Case 26149251: Active Job but Zombie Node  
1602277    Case 26283036: Defect with the Tab navigation browsing through images in Scan form (thumbnails)
1602144    Case 26293613: Link to JobViewer in different tabs  
1591821    Case 26201540: activity_instance_id and ta_job_id =000(0) for Import record using Tungsten Import Connector with Integration Server + On-Premise Multi-Tenancy

1599507    Case 26230531,26282205: Deploy configuration isn’t showing the changes for the web services after saving    
1594741    Case 26261514: Corrupt DB Query action after using Form Template    
1594690    Case 26263742: Second line of a radio button option text is not fully displayed
1593950 Case 26277621: Exceptions thrown by the CaptureDocumentService SDK is causing orphan wsa messages    
1585462    Case 26233898: Dropdownlist shows additional lines with Style=Inline

1578998    Case 26138224: Error when a text string has datetime format
1577718    Case 26256599,26256721, 26256748: Scanning completed with error: VRS license is missing or invalid. Technical details: VRS: No license or license expired  
1575288    Case 26193153, 26251517: Document Validation Form Lockup    
1574648    Case 26245125: Skin: Live activity loses assigned resources if a finished job is restarted  
1573637    Case 26239055: Field changes do not show up in Tungsten Analytics for TotalAgility
1570584    Case 26222977: Capture Data Clean up stopped due to unhandled duplicate pending delete ids  
1570536    Case 26243000: Workqueue doesn’t load when redirecting from Logon Form  
1569970    Case 26242358: Browser Language affects the Date Format when using a Metadata Date Variable to filter a Workqueue Query
1567491    Case 26239055: Field Reporting data can be lost after PDF/DC/IP activities  
1566944    Case 26232999,26235041: Comma separator in a decimal value causes error when inserting values to Database using stored procedure    
1566872    Case 26214663: Incorrect date when importing original e-mail as MSG
1566624    Case 26233890: Workqueue Queries are losing sort order  
1564438    Case 26218684: Reporting performance issue with doc_accum_fact table    
1563429    Case 26227158: File Import dialog becomes modeless when specifying Maximum for paper size of Scan/VRS profile  
1562382    Case 26213793: Image Processsing activity runs out of process memory and crashes when processing large PDF  
1562368    Case 26227851: Tungsten TotalAgility Amount Formatter Causes Job To Suspend When Its Value Is Invalid  
1558569    Case 26193760: Reporting: Problematic messages causing ETL to complete without processing any messages  
1552527    Case 26184150: Activity not found error when cancelling or completing an activity with embedded forms

1558006 Case 26220915: Reimaging a deployed Azure CPUServer role results in the D Drive being reduced by 5GB to approximately 500mb remaining    
1555827    Case 26205564: Difference in behavior with the Time section of a Metadata Date Variable
1554210    Case 26203842: During Fuzzy Search action configuration unable to filter field linked to Remote Fuzzy Database (SQL DB)
1550858    Case 26212920: Some images are failing at “Image Processing” activity  
1550825    Case 26212299: Capture screen goes blank on activity complete requiring a browser refresh
1549020    Case 26206218: Decrease in performance of SaveTextExtension() & SaveFolderTextExtension()  
1548156    Case 26187615: Error retrieving Dynamic Complex Variable values from CreateJobSync in split/web app
1542602: Support for nullable parameters in .net method activity    
1532517    Case 26189504: Import Package: Field Formatter ignored when the choice is “Import selected items”

1550467    Case 26205445: Option of a radio button to have more than 1 line    
1548697    Case 26203789: Order of Search criteria is changed within DB Query or DAS when re-opening  
1548328    Case 26205049: Export service crashing due to “Unable to perform the requested action, as the job is in the Evaluation Failed status”
1548121    Case 26198325: Error: ‘Could not find file’ observed at runtime after mapping document variable as attachment in Email activity
1547772    Case 26209394: Clicking drop down arrow icon in “Action” list within table rows did not trigger Row Selected event  
1547771    Case 26207100: Focus stays on previous Numerical type textboxes when moving through those textboxes
1545278    Case 26011135: All empty folders being removed during Folder Retention step
1545044    Case 26176670: Duplicate entry in Reporting tfs_class_dim table causes Reporting ETL failure “The MERGE statement attempted to UPDATE or DELETE the same row more than once
1544645    Case 26205098: Problem in parsing QR Codes generated in Japanese character code Shift-JIS  
1543542    Case 26204502: Web Capture Control does not display image when the form has a table control with Action List and DB Query  
1542354    Case 26198936, 26180561: Unable to Import Forms “Object Reference – Void SetImagePathsForDocumentViewerControls”    
1542147    Case 26181047: ActionList redirect not working correctly since FP9 for KTA 7.7  
1541358    Case 26194490: Transformation Server CPU server crashing due to Atalasoft DotImage not handling mobile images with false or missing DPI
1540663    Case 26170287: IIS httpResponse.Redirect “Thread was being aborted” errors accessing forms  
1540614    Case 26169475: Multi-field Business Rule validator after extraction is marking the fields as invalid when they are valid    
1538306    Case 26169630: HTML Document Causes IP to timeout after 2 hours    
1537791    Case 26194727: DAS action throws error “Unable to convert value ‘System.Object[]’ to type ‘System.Object'” after applying fix pack 10  
1537668    Case 26167626: Show Message action causes Form Server error at runtime  
1537658    Case 26167626: Show Message non-default language causes Validation form to hang
1511735    Case 26154899: Amount Group Locator not working on Full Page

1531772    Case 26188971: Placeholder in Header of wordtemplate is not being filled
1531488    Case 26189456: After applying FP10 with Style=inline, and using Value Only in a dropdown list, the text is not appearing as expected
1531417    Case 26094775: PDFs with headers cannot be ingested through SCNJ form
1531310    Case 26182468: DAS error at runtime when passing empty dropdown value to Stored Procedure with an Integer (numerical) input
1531299    Case 25063674: Unknown Control and Control can’t be deleted
1530845    Case 26172354: [Reporting] extr_batch_sess_key reported after confirmation field
1529031    Case 26183237: Unable to debug TakeActivity forms using a Dynamic form on the embedded page
1528830    Case 26182388: Cannot use Currency-textfield in StoredProc-DBQuery
1528752    Case 26177210: Cursor jumps when entering line item data in Validation  
1528737    Case 26180729: After applying FP10 with Style=inline and displaying value and text, none of the dropdown list data can be selected
1528009    Case 26182381: Value of Radiobutton cannot be used in Add-DBQuery
1525492    Case 26172354: Reclassification affects field reporting data
1523176    Case 26175043: Applying fix pack removes DateTime from date columns on custom WorkQueue and Job Queries
1519840    Case 26174652: Value of Radiobutton cannot be used in Where-Clause (Search criteria) of DBQuery
1518369    Case 26174710: CSS class ignored for tab controls  
1518210    Case 26174639: Radiobuttonlist not using configured width when using style=inline
1516687    Case 26173825: Multi-Select Table Control not retaining the changes “Selected Rows” Binding
1516546    Case 26130077: Exporting a package corrupts Business Rules when “Include items associated with processes” is unchecked

1517313    Case 26162543: DB query error on Split web + App environment    
1517159    Case 26144848: Landesamt für Digitalisierung, Breitband – Ability to use Webservice ItemChoiceType parameter in Webservice activity
1516991 Case 26171965: At runtime, a WQ query that contains a date variable changes to NaN/NaN/0NaN and calendar is pre-populated with NaN    
1516940 Case 26167701: ref Complex Type does not expand in Web Service activity
1515945    Case 26170041: Cannot configure custom style class for table frame
1515879    Case 26170046: Placeholder in Header of wordtemplate is not being filled    
1515192 Case 26170044: Deleting a variable assignment from an expression step does not free the association
1514993    Case 26150401: Table Column Width does not Auto Fit
1513890 Case 26169766: New compression in 7.7.0.9 can change text    
1513573    Case 26145513: Overlapping of LoadBatch & UnloadBatch calls causes LoadBatch to read stale data
1512017    Case 26161604: Dropdownlist shows additional lines with Style=Inline
1510119    Case 26156596: Column order breaks the table    
1501741    Case 26138254: Date always converted to US format using the email node  
1500871    Case 26157068: Reporting data: Original value and confidence not set    
1499897    Case 26148930: Connector Mappings do not get imported along with the package    
1497343    Case 26129664:  “The request was aborted: The operation has timed out.” error when trying to process multiple messages at the same time

1500082 Case 26152591: Inconsistent behavior with ‘Include complete message as MSG file’
1497841 Case 26153340: Imprinting in the Scan form with VRS Elite 5.2 TOT and Canon DR-G2110 crashes  
1497534 Case 26143696: Order of global and local validators doesn’t work correctly  
1496894 Case 26153015: On-Premise Multi-Tenancy ReadMe requires update
1496176 Case 26135941: extr_batch_ses_key isn’t reported in field_accum_fact table
1495389 Case 26146673: Web Capture control not working after upgrade from Tungsten TotalAgility 7.3  
1494825 Case 26146780: Document Capture Fields Data Associated With the Wrong Document in Validation
1494627 Case 26136692: Object reference error when opening old process in 7.7 Designer – missing startnode design_time_setting
1493101 Case 26143058: Display Rules are getting Corrupted after Tungsten TotalAgility Upgrade
1492947 Case 26141717: Multiple error messages when attempting to perform Extraction within
1492519 Case 26143929; 26137204: Invalid Expression Term validating Condition Text after upgrade to v7.6
1492270 Case 26136707: DisplayRule is not allowing the display/hide of toolbar buttons and other objects like 7.5 did  
1491998 Case 26139254: Editing Workqueue Query causes the selected process to be lost
1489628 Case 26138128: Actions pop up menu opens in incorrect screen location

1488601 Case 26081464: GetJobVariable method bug, not possible to retrieve variable value
1477672 Case 26131186: Multiple fragments have identical FINISH_TIME values  
1471007 Case 25064171,26061086, 26079386, 26118670: MixedPrint OCR fails in Transformation Designer with ‘Couldn’t access profiles’
1469606 Case 26118747: Error during data extraction on message using reverted compressed flag: Invalid character in the given encoding
1468981 Case 26107596: Manual field change not reported as manual change if Tungsten TotalAgility formatter modifies field value
1468842 Case 26116539: It should be possible to reuse forms, regardless of the BASE_FORM_TYPE
1468478 Case 26116517: Working extraction group from Tungsten TotalAgility-7.4 is not getting released in Tungsten TotalAgility-7.6 – special characters
1468461 Case 26103149, 26121436: processing error – External component has thrown an exception
1368996 Case 26012960, 26126191: DateFormatter can only hold a few text lines

1466565 Case 26100979: Comma decimal separator causes a SQL error when inserting values to a DB
1458792 case 26114901: Browser tab freezes when we call an action from the SelectionChanged event of a CaptureComboBox control
1458159 Case 26106704: Auto-Complete on Validation causes job to go into Job Evaluation Failed status
1457396 Case 26093276: Agility.Server.StreamingService.exe crash exporting a package
1456963 Case 26109260: Validation Summary still references field even after it has been hidden
1456337 Case 25992913: null reference during evaluation of job created with CreateJobInCase
1456228 Case 26084690: Reporting – Error PerformUpdates task – Execution Timeout Expired  
1455861 Case 26097134: Metadata not set in SharePoint Online  
1454002 Case 25063166: Tungsten TotalAgility Table Fields Become Inaccessible While Processing
1453221 Case 26106893: Radio Button List in hidden cell causes validation  
1451564 Case 26103306: Global Field Validators don’t execute correct order
1448550 CAse 26090737: Retention Policy Deletes Documents Sent for Online Learnings
1077486 Case 26118738, 26114897: A2iA: Verifying the French Check limit of 300k fails

1453782 Case 26099912: Width of columns in Workqueue control not displayed correctly
1452943 Case 26099248: Tungsten TotalAgility Classification Data Not Being Reported As Expected
1451884 Case 26074873: Repository object was concurrently changed. Usually it means that someone unlocked the object using IRepository.ForceUnlock*** methods
1450023 Case 26078935: Capture Clean-Up task is rolling back any data changed when the Capture Data Operation Time Limit period has passed
1446889 Case 25031535: Other Tenants Affected When Different Tenant Database Goes Down  
1445706 Case 26089660: Performance degradation during split/merge/reclassify/confirm in large data sets
1445199 Case 26051782: Permanent Redaction button on WebCapture control sometimes disabled
1443332 Case 26084777: CreateJobInCase: Evaluation Failed: Retry Count 0 Reason of Failure: Object reference not set to an instance of an object
1442785 Case 26072903: Image Processing activity reject .PNG files. If you use an Image processing activity in a process, the PNG files are rejected. To overcome this issue, do the following:
    – Upgrade to TotalAgility 7.7.0.6
    – Update process map to place the Document conversion activity before the Capture activity
1442628 Case 26074823: Retention Policy Deletes OL folders causing “Folder  is not special OL folder” Error Message
1442322 Case 26052466: Error converting large XLSX file to Tiff during IP activity
1405974 Case 26057871: UpdateDocumentFieldValues() throws error “The given key was not present in the dictionary”
1403038 Case 26061883: Time format property is missing in job and workqueue queries date columns

1413418 Case 26067332: Error occurred trying to get folder validation summary when trying to split document
1406055 Case 26062281: SaveChanges error – Cannot access a disposed object  
1403915 Case 26056452: .NET integration call from KTA to RPA remaining taken
1401900 Case 26050163: Custom Header in RESTful configuration does not accept Hyphens or any other character that is used to configure the Webservice
1398763 Case 26066233: Business Rule cannot be imported/used correctly because of a “@” in the Expression node
1398354 Case 26061651: Export fails with: “Item has already been added. Key in Dictionary: ‘abc’ Key being added, ‘abc
1398345 Case 25049141: Export Connector Configuration Utility cannot assign document type that contains a table column with the same name as a field
1396411 Case 26037580: Export Connector Configuration Utility cannot assign document type that contains a table column with the same name as a field
1383798 Case 26038953: Dropdown list control isn’t using the full space to display texts
1382263 Case 26041358: Adding duplicate ResourceId to XML Resource variable causes Job Evaluation to fail
1378814 Case 26036789: “Not a valid user to update database” error raised when installing Fix Pack 18
1378788 Case 26049727: Session Timeout Alert message shows line break tags.
1355227 Case 25994386: Unknown exception converting PDF to TIFF. When a PDF with very high resolution was converted to TIFF, the document conversion failed because of insufficient memory issues. Additionally, the document conversion also failed for the PDF files having annotations. When configuring the document conversion profiles in TotalAgility Designer, for PDF files with high resolution, set the “Scale to” option to “A4 (210mm x 297mm)”.  The PDF files with annotations can be processed without any additional configuration.
1379158 Case 25054944: Choice Combo Box Selection Can Be Misleading
1377338 Case 25058775: Japanese language support does not cater for half-width Katakana characters
1375584 Case 26034918: Secure Variable Value Visible In Tungsten TotalAgility OPMT Error Message
1373945 Case 25051197: [Reporting] The MERGE statement attempted to UPDATE or DELETE the same row more than once
1372988 Case 25060441: User takes an activity and no images appear for the documents
1372082 Case 25045540, 25993244: Primary key errors when archiving finished job due to the ArchiveJobTask timing out
1372071 Case 25999149: Record history of deletejobhistory method doesn’t chunk on huge jobs causing DB performance issues
1371543 Case 26002082, 26010327: Repeatable read can be extended on queries that don’t require it
1371306 Case 26022909: Mobile form table is not visible
1369847 Case 26015074: TNC_Tnef module has a problem to parse a winmail.dat file
1369122 Case 25064261: Reporting data stuck in WSA_MESSAGES table with error “TryDeserializeWithPatchingXml spent more than 1000 cycles”Broken messages caused infinite loop.Broken messages caused infinite loop  
1368772 Case 25992493: Socket error with Robotic Process Automation MC when being called by Tungsten TotalAgility
1368755 Case 25997272: ValidationControlChangeDocumentTypeAction: When aborting a reclassification, there is an error message: empty String-Argument
1363457 Case 25062931: Faulty Out Of The Box error messages (in German)
1362670 Case 26010279: Process map can’t be saved or released when nullable date default value is 01/01/1900 OR anything earlier than 01/01/1970
1362492 Case 25059966: Jobs List – Actions not functioning  
1362471 Case 25062895: Canceling and then retaking activity makes undocked Web Capture Control unreachable in FireFox  
1362459 Case 25994461: Comma Decimal separator ignored when Force Validating a field
1361753 Case 25999062: Large jobs take much longer to process in work queue
1360406 Case 25059114: Fujitsu Multifunction Peripheral Client does not resolve {Scan Station ID} macro consistently. Results do not match hostname listed in Devices list
1330653 Case 25051903: Passive inputs can go to an Overdue state
1356855 Case 26001044: Capture nodes not supported in a Business Rule
1356251 Case 25944039: Object reference not set error on Set ExtractionConfident
1355999 Case 25061487: Styles are not applied to Form cells
1353743 Case 25994258: Input and output parameters of a Business Rule actions of a form are not saved
1353668 Case 25978622: Archiving Issue when job is restarted but has already been marked for archiving
1353492 Case 25984758: Scroll bars are not visible on a large process map until I scroll up or down with my mouse
1353134 Case 25062850, 25998225: GetWorkQueueOverview API allows SQL injection
1352208 Case 25063584: Transformation Designer crashed when trying to create a new subfield of Advanced Evaluator
1351383 Case 25993518: Creating Display Rule Form Action Using A Cell Fails To Retain Settings When Saved
1346813 Case 25062892: Unable to map boolean table column to stored procedure parameter of bit type
1344795 Case 25058567: Custom Workqueue returns “Parameter Count Mismatch” error when workqueue returns zero results
1344364 Case 25059875: XML activity got suspended when using in a Subjob
1343596 Case 25062621: Category Field in the Edit Query window of Findjobs.form too small & requires much scrolling
1342538 Case 25060391: Can’t Map string variable to byte[] parameter
1341619 Case 25054944: Choice Combo Box Selection Can Be Misleading
1338010 Case 25054388: Folder field value lost if subfolder created before document split
1337689 Case 25057508: Job Retention is not finding case fragments for deletion
1336803 Case 25059108: Setting incorrectly applies to mandatory activity fields: “Allow [Validation/Verification] to complete with [unvalidated/unverified] fields”
1330578 Case 25051162: Audit Log entry for Activity re-assignment should display the resource who re-assigned the activity  
1330542 Case 25050610: Issue with cached forms
1327647 Case 25056607: Form Designer – Redirect Action – mapped table values display as [object Object]  
1344828 Case 25061512: Error debugging Business rule
1344711 Case 25061856: Business Rule with Umlaut in Input variable ID cannot be debugged
1344066 Case 25062793: Popup return values get lost for dropdown boxes on cancel activity
1342211 Case 25055674: Mask option is always enabled for table columns  
1338914 Case 25059513: Date Output Variable Causing KTA Jobs To Suspend
1338793 Case 25060427: Rearrange process does not persist after releasing & closing the process
1337509 Case 25060018: Case Fragments not available to select in Work Queue Control or Work Queue Queries
1337415 Case 25057798: Server Variable mapping issues with .Net Activity
1337248 Case 25056655: Confirm field shows value rather than text for int columns
1336630 Case 25057411: Static- resetting default value does still show previous default value at runtime
1330223 Case 25054171: Export connector reporting “The given key was not present in the dictionary” after upgrade to 7.6
1329376 Case 25047198: Imprinting – After Create New Job is fired, the subsequent OnScanComplete calls are repeated
1328838 Case 25052310: Field with 0% confidence marked as valid in v7.6
1328481 Case 25050854: Dropdown is trapped within the bounds of the popup window – Full list of dropdown options is not available
1328149 Case 25057157: Not able to use Count Rows in DBQuery when using views
1327964 Case 25052233: Custom Work Queue Not Displaying Work Type Fields
1327261 Case 25052149: Classic theme shows ellipsis to the left of table rows
1325487 Case 25053052: An ampersand in a text string causes the string to be truncated when it is passed to a popup window
1324933 Case 25054065: Error loading auto-generated document form where [document type name]_[form type name] is longer than 80 characters
1324634 Case 25053502: UpdateRow action on SelectRow event of a capture table breaks the delete row functionality
1324376 Case 25051042: UI Issue with dropdown list within a dropdown list
1322813 Case 25043795: Error or Cancelled job from MFP causes orphan data to remain in the Dbs
1321076 Case 25046891: When changing pages using Ctrl-B, validation form is skipping between fields in Chrome  

Tungsten TotalAgility 7.7 Latest Version Release Notes

Professional Services
|
December 1, 2022
2 min read

Tungsten TotalAgility (KTA) 7.7.0 Fix Pack 28 | Release Date: December 1, 2022

Problems Resolved in this Fix Pack

1866221, 26614372, 26614627, 26613788, 26613806, 26613361, 26612383, 26611653, 26611043, 26609582, 26604463, 26613088, 26610595, 26617062: The Web Capture Service certificate was considered invalid if the Chrome Root Store was enabled.
1866194, 26614372, 26614627, 26613788, 26613806, 26613361, 26612383, 26611653, 26611043, 26609582, 26604463, 26613088: The Scan Agent Service certificate was considered invalid if the Chrome Root Store was enabled.
1859269, 26514567: While reading emails from the shared mailboxes using MS Graph, the message endpoint was incorrect.
1792923, 26505736: The License service failed to start if an individual line item expired for more than a year rounded up by month.

Features Introduced in previous Fix Packs

1645380 Case 26330347: Ability to manage the display of ootb error “The ‘create new job’ operation was cancelled”. By default cancellation message box is displayed only for confirm field and field forced valid events. For all other events (if needed) cancellation notification should be configured manually via Designer.

1571416 Case 26209412: An extra option in the PDF generation activity to attach one or more files to a PDF/a-3 document Transformation. To attach files to a PDF document these files must be uploaded as asset files.  The asset names are then attached to the documents by setting a text extension that holds the asset name. The name of the text extension on the document is “PdfAttachment.AssetName.0” for the first one and “PdfAttachment.AssetName.1” for the second and so on. It is important to start with 0 and leave no gaps.The PDF Generation activity will always look for text extensions in that format, and automatically attach them to the PDF.

1543122 Case 26194557: Configuration change to Abby Finereader options for OCR and Export. To modify the filtering settings of the KSMS database, you need to open the related “remote fuzzy database dialog” in Transformation Designer and thereafter release the project in Transformation Designer in order to apply the change and use the updated “Fuzzy Search” action on the TotalAgility Validation form.

1542897 Case 26192617: SameSite by default cookies security attributes causing connection issues if KTA forms are hosted in iFrames. If the TotalAgility forms are hosted in iFrames, “The connection to the server is broken” error message is displayed when loading the form or when attempting to add documents/pages before creating the associated job. To address this issue, TotalAgility supports SameSite by default cookies security attributes.

1530683    Case 26181761: Empty numeric textboxes/table columns. You can specify the value of a text field to be used at runtime when a text box remains empty. A new property, “Value when empty” with options, Null and Number is available for a numeric Textbox control (Numeric, Decimal, Currency), and numeric Table column (Int16, Int32, Decimal) of Type, “Text” for all the forms (Desktop, Tablet and Mobile).  If the “Value when empty” property is set to Null, the value of the text field when empty is null,  but if set to Number, you can enter a numeric value at runtime.
1529847    Case 26170003: Customer would like to parse a QR Code generated in Japanese character code Shift-JIS. The Barcode Locator is enhanced with Shift-JIS character code support to automatically recognize the barcodes of type, QR Code created with Shift-JIS.
1522949    Case 26170839: Wildcard Search (or contains) and Autocomplete in Validation form on OCR words. The behavior of the combo boxes and regular fields’ auto complete feature is enhanced. As you input the text in a field or combo box, the search suggestions are automatically displayed that meet the specified criteria.

1513535    Case 26153094: Improve performance of Named Entity Locator. A new option is added to the class configuration in the Natural Language Processing section which will limit the number of pages where named entity extraction is performed. When using the Transformation Designer, test documents may already have the NLP information for the entire documents.  If you wish to test changes to this new setting, then performing Recognize on test documents will delete any existing NLP information in the document.
1512487 Case 26122511: Add option to select 32bit/64bit ImageMagick in document convertor configuration. The following ImageMagick version options are available for converting the image files to TIFF format.
    – ImageMagick-32Bit (Default)
    – ImageMagick-64Bit
Note: For a 64-bit operating system, you can use ImageMagick-32Bit or ImageMagick-64Bit. For a better performance, we recommend that you use ImageMagick-64Bit.

1488348 Case 26112552: Allow support for Super-Compressed PDF. You can now compress the PDF files generated by the PDF generation activities. To enable compression, in the Transformation Server configuration file “Tungsten.CEBPM.CPUServer.ServiceHost.exe.config”, locate the “” section and add the following key:

1476700 Case 26131044: To hide Tungsten TotalAgility  version disclosure in URLs. For maintaining security, the Tungsten TotalAgility product and component versions are not displayed in the URL to a form.
1471486 Case 26098125: To add a Delete Folder audit entry for Retention, delete node and DeleteFolder SDK. A new audit type, Delete Folder is added. When a folder is deleted from the system, corresponding record is added to the audit log.  Additionally, the existing Document Deletion audit type is enhanced so that the corresponding record is added to audit log whenever a document is deleted.

1453441 Case 26099607:Support Mobile ID Verification with RTTS in a Tungsten TotalAgility OPMT installation. As an administrator, you can allocate term-based volume to the tenants. Additionally, when using RTTS in an on-premise multi-tenant configuration, the consumed volume licenses is reflected for the tenant which is using it. This helps to ensure the licenses usage is charged to the appropriate tenant.

1404426 Case 26058200: Add Node Name to OOTB Exceptions which return the Node ID” has been created. For the following activity related exceptions, the “NODENAME” initialization parameter of type String, is available at the end of the current initialization parameters list. When the exception is raised, the correct node name is displayed under Initialization Data, at runtime. This parameter is also available when you create a new exception process from the system exceptions, or when you override an exception at process level.
 EXP0009 – Script Object Failed
 EXP0018 – No Usable Resources
 EXP0019 – .NET Object Failed
 EXP0020 – Web Service Failed
 EXP0022 – C# Script Activity Failed
 EXP0023 – VB .NET Script Activity Failed
 EXP0025 – Data Access Activity Failed
 EXP0036 – Transfer Activity Failed
 EXP0038 – Automatic Activity Failed
1402701 Case 26025642:HP MFP Registration Utility – Add ability to select Device Profile and register device to KTA server. Specifying Device Profile Names in HP Client Registration. You can specify the device profile name in the HP Client Registration program. Enter the name in the Device Profile Name field. If you leave the field blank or enter a name that does not match an existing device profile, the default device profile is used. Device profiles are listed and defined in Devices.
1395526 Case 26008252: Empty mail bodies are listed in the “message attachment list” as content.txt with 0 bytes. In the Import settings, even if the “Skip import for files of size (bytes) less than” setting was enabled for an import source,  the “Message Attachment List” field listed the files which were configured to be skipped.
1356140 Case 25991111: Added support for Multifunction Peripheral (MFP) Canon IR-ADV C5550 III
1341696: Process Drawing/Configure: Pools and Lanes. Pools are used to visually represent processes and participants related to your organization. A lane is used to visually represent an area in a process. You can place all related activities within different lanes to logically view and understand the process roles and sequence.

Problems Resolved in previous Fix Packs

1856467, 26547083: There was an issue with the Tungsten TotalAgility Reporting database size, as the documents that were marked as completed and deleted at the end of the process were not cleared by the retention policy. These records still existed in the “object_audit_fact” database table.
1848783, 26575038: On entering text quickly in the drop-down list of a Validation form, an unwanted and automatic selection was made even if you did not click or select anything.

1824216, 26556488: The date format on a form changed randomly when saved.
1822670, 26561413: When the query was edited with minor changes, the Due Date column in the Job list displayed only date instead of datetime.
1821978, 26551997: On a Validation form, the TextChanged event was executed, and the JavaScript pop-up appeared even if no change was made to the field.

1805260, 26514567: When a new shared mailbox was set up with an MS Graph import connection, the login and initialization to the MS Graph API was successful. However, the GetNextMessage method call failed with the exception, "The remote server returned an error: 404 Not Found".
1799939, 26511181: The job query returned data only on clicking the Refresh button in a job queue.

1782432, 26461808: Email body failed to convert with the following error “The document message.eml is rejected because it could not be normalized to PDF/A. The error is: Document conversion failure Document Conversion failed with exit code 1”.
1781373, 26475474: All emails ingested through IMAP imported the attachments first and then email body even if “Body first and attachments” option was selected for import content in the Import settings.
1780218, 26480585: A database error occurred when a job was created in Tungsten TotalAgility based on the Message connector.
1767508, 26459480: The Scan form became unresponsive when deleting all documents and scanning new documents.

1698482 Case 26399029: Transfer activity reports Invalid Session ID error and leaving documents on source and target systems
1706476 Case 26424988: When we set the table field as read only (during QC) and navigate back to Validation again non-table fields are enabled but the table field is still disabled
1712626 Case 26435909: In Validation after the display rule sets the table field as read only the cells are still editable

1694030    26401210: License volume is decremented if form is closed or refreshed
1683808    26404310: Cannot delete the mask image in WebCapture Control    

1679873    Case 26381178 : Uncaught TypeError: Cannot read property ‘cells’ of undefined
1679374    Case 26391520 : Time of DateTime variable is not converted based on Clients timezone in table control
1676582    Case 26318190,26336932 : Incorrect criteria for removal of reporting document data deletes less than expected
1676571    Case 26356994 : JS error and zoom not working

1663665 Case 26364894:Document type forms hanging
1639099 Case 26335691:Action Error: DocumentReviewControlSplitDocumentAction

1642416    Case 26305941: doc_dim.dt_create_datetime has date 1753-01-01 when running Reporting Retention for new documents    
1642214    Case 26347723: Show Message action of type Prompt causes the form to hang  
1639334    Case 26304369: Validation did not keep changes  
1634989    Case 26333039: Reporting field statistics not being updated after second extraction node is executed

1621419    Case 26263821: Drag and Drop (fields value) not working since upgrade to Tungsten TotalAgility 7.5.0.23    
1620570    Case 26321555: Danish characters lost in PDF text layer
1620423    Case 26318081: Document Creation : &amp written to generated word document instead of &
1611142    Case 26306883, 26322637, 26315219,26331431: Webservice input of type String& is changing from In to Ref after releasing a form

1614889    Case 26129664: “The request was aborted: The operation has timed out.” error when trying to process multiple messages at the same time.
1609789    Case 26307123: Mandatory radio button control within Scan control causes 2nd Scan Create New Job to hang    
1609707    Case 26303567: AZL not working for certain scenarios – not showing on document viewer  
1607996    Case 26302756: Validation not showing fields for new document  
1604924    Case 26303958: Adding a new application server to an existing On-Premise Multi-Tenancy MT system forces a system outage to “upgrade” tenant databases. A new option “Check for database compatibility” is available during installation. Uncheck this to run installation of a fix pack on a new scaled out server without updating the KTA databases.
1603700    Case 26149251: Active Job but Zombie Node  
1602277    Case 26283036: Defect with the Tab navigation browsing through images in Scan form (thumbnails)
1602144    Case 26293613: Link to JobViewer in different tabs  
1591821    Case 26201540: activity_instance_id and ta_job_id =000(0) for Import record using Tungsten Import Connector with Integration Server + On-Premise Multi-Tenancy

1599507    Case 26230531,26282205: Deploy configuration isn’t showing the changes for the web services after saving    
1594741    Case 26261514: Corrupt DB Query action after using Form Template    
1594690    Case 26263742: Second line of a radio button option text is not fully displayed
1593950 Case 26277621: Exceptions thrown by the CaptureDocumentService SDK is causing orphan wsa messages    
1585462    Case 26233898: Dropdownlist shows additional lines with Style=Inline

1578998    Case 26138224: Error when a text string has datetime format
1577718    Case 26256599,26256721, 26256748: Scanning completed with error: VRS license is missing or invalid. Technical details: VRS: No license or license expired  
1575288    Case 26193153, 26251517: Document Validation Form Lockup    
1574648    Case 26245125: Skin: Live activity loses assigned resources if a finished job is restarted  
1573637    Case 26239055: Field changes do not show up in Tungsten Analytics for TotalAgility
1570584    Case 26222977: Capture Data Clean up stopped due to unhandled duplicate pending delete ids  
1570536    Case 26243000: Workqueue doesn’t load when redirecting from Logon Form  
1569970    Case 26242358: Browser Language affects the Date Format when using a Metadata Date Variable to filter a Workqueue Query
1567491    Case 26239055: Field Reporting data can be lost after PDF/DC/IP activities  
1566944    Case 26232999,26235041: Comma separator in a decimal value causes error when inserting values to Database using stored procedure    
1566872    Case 26214663: Incorrect date when importing original e-mail as MSG
1566624    Case 26233890: Workqueue Queries are losing sort order  
1564438    Case 26218684: Reporting performance issue with doc_accum_fact table    
1563429    Case 26227158: File Import dialog becomes modeless when specifying Maximum for paper size of Scan/VRS profile  
1562382    Case 26213793: Image Processsing activity runs out of process memory and crashes when processing large PDF  
1562368    Case 26227851: Tungsten TotalAgility Amount Formatter Causes Job To Suspend When Its Value Is Invalid  
1558569    Case 26193760: Reporting: Problematic messages causing ETL to complete without processing any messages  
1552527    Case 26184150: Activity not found error when cancelling or completing an activity with embedded forms

1558006 Case 26220915: Reimaging a deployed Azure CPUServer role results in the D Drive being reduced by 5GB to approximately 500mb remaining    
1555827    Case 26205564: Difference in behavior with the Time section of a Metadata Date Variable
1554210    Case 26203842: During Fuzzy Search action configuration unable to filter field linked to Remote Fuzzy Database (SQL DB)
1550858    Case 26212920: Some images are failing at “Image Processing” activity  
1550825    Case 26212299: Capture screen goes blank on activity complete requiring a browser refresh
1549020    Case 26206218: Decrease in performance of SaveTextExtension() & SaveFolderTextExtension()  
1548156    Case 26187615: Error retrieving Dynamic Complex Variable values from CreateJobSync in split/web app
1542602: Support for nullable parameters in .net method activity    
1532517    Case 26189504: Import Package: Field Formatter ignored when the choice is “Import selected items”

1550467    Case 26205445: Option of a radio button to have more than 1 line    
1548697    Case 26203789: Order of Search criteria is changed within DB Query or DAS when re-opening  
1548328    Case 26205049: Export service crashing due to “Unable to perform the requested action, as the job is in the Evaluation Failed status”
1548121    Case 26198325: Error: ‘Could not find file’ observed at runtime after mapping document variable as attachment in Email activity
1547772    Case 26209394: Clicking drop down arrow icon in “Action” list within table rows did not trigger Row Selected event  
1547771    Case 26207100: Focus stays on previous Numerical type textboxes when moving through those textboxes
1545278    Case 26011135: All empty folders being removed during Folder Retention step
1545044    Case 26176670: Duplicate entry in Reporting tfs_class_dim table causes Reporting ETL failure “The MERGE statement attempted to UPDATE or DELETE the same row more than once
1544645    Case 26205098: Problem in parsing QR Codes generated in Japanese character code Shift-JIS  
1543542    Case 26204502: Web Capture Control does not display image when the form has a table control with Action List and DB Query  
1542354    Case 26198936, 26180561: Unable to Import Forms “Object Reference – Void SetImagePathsForDocumentViewerControls”    
1542147    Case 26181047: ActionList redirect not working correctly since FP9 for KTA 7.7  
1541358    Case 26194490: Transformation Server CPU server crashing due to Atalasoft DotImage not handling mobile images with false or missing DPI
1540663    Case 26170287: IIS httpResponse.Redirect “Thread was being aborted” errors accessing forms  
1540614    Case 26169475: Multi-field Business Rule validator after extraction is marking the fields as invalid when they are valid    
1538306    Case 26169630: HTML Document Causes IP to timeout after 2 hours    
1537791    Case 26194727: DAS action throws error “Unable to convert value ‘System.Object[]’ to type ‘System.Object'” after applying fix pack 10  
1537668    Case 26167626: Show Message action causes Form Server error at runtime  
1537658    Case 26167626: Show Message non-default language causes Validation form to hang
1511735    Case 26154899: Amount Group Locator not working on Full Page

1531772    Case 26188971: Placeholder in Header of wordtemplate is not being filled
1531488    Case 26189456: After applying FP10 with Style=inline, and using Value Only in a dropdown list, the text is not appearing as expected
1531417    Case 26094775: PDFs with headers cannot be ingested through SCNJ form
1531310    Case 26182468: DAS error at runtime when passing empty dropdown value to Stored Procedure with an Integer (numerical) input
1531299    Case 25063674: Unknown Control and Control can’t be deleted
1530845    Case 26172354: [Reporting] extr_batch_sess_key reported after confirmation field
1529031    Case 26183237: Unable to debug TakeActivity forms using a Dynamic form on the embedded page
1528830    Case 26182388: Cannot use Currency-textfield in StoredProc-DBQuery
1528752    Case 26177210: Cursor jumps when entering line item data in Validation  
1528737    Case 26180729: After applying FP10 with Style=inline and displaying value and text, none of the dropdown list data can be selected
1528009    Case 26182381: Value of Radiobutton cannot be used in Add-DBQuery
1525492    Case 26172354: Reclassification affects field reporting data
1523176    Case 26175043: Applying fix pack removes DateTime from date columns on custom WorkQueue and Job Queries
1519840    Case 26174652: Value of Radiobutton cannot be used in Where-Clause (Search criteria) of DBQuery
1518369    Case 26174710: CSS class ignored for tab controls  
1518210    Case 26174639: Radiobuttonlist not using configured width when using style=inline
1516687    Case 26173825: Multi-Select Table Control not retaining the changes “Selected Rows” Binding
1516546    Case 26130077: Exporting a package corrupts Business Rules when “Include items associated with processes” is unchecked

1517313    Case 26162543: DB query error on Split web + App environment    
1517159    Case 26144848: Landesamt für Digitalisierung, Breitband – Ability to use Webservice ItemChoiceType parameter in Webservice activity
1516991 Case 26171965: At runtime, a WQ query that contains a date variable changes to NaN/NaN/0NaN and calendar is pre-populated with NaN    
1516940 Case 26167701: ref Complex Type does not expand in Web Service activity
1515945    Case 26170041: Cannot configure custom style class for table frame
1515879    Case 26170046: Placeholder in Header of wordtemplate is not being filled    
1515192 Case 26170044: Deleting a variable assignment from an expression step does not free the association
1514993    Case 26150401: Table Column Width does not Auto Fit
1513890 Case 26169766: New compression in 7.7.0.9 can change text    
1513573    Case 26145513: Overlapping of LoadBatch & UnloadBatch calls causes LoadBatch to read stale data
1512017    Case 26161604: Dropdownlist shows additional lines with Style=Inline
1510119    Case 26156596: Column order breaks the table    
1501741    Case 26138254: Date always converted to US format using the email node  
1500871    Case 26157068: Reporting data: Original value and confidence not set    
1499897    Case 26148930: Connector Mappings do not get imported along with the package    
1497343    Case 26129664:  “The request was aborted: The operation has timed out.” error when trying to process multiple messages at the same time

1500082 Case 26152591: Inconsistent behavior with ‘Include complete message as MSG file’
1497841 Case 26153340: Imprinting in the Scan form with VRS Elite 5.2 TOT and Canon DR-G2110 crashes  
1497534 Case 26143696: Order of global and local validators doesn’t work correctly  
1496894 Case 26153015: On-Premise Multi-Tenancy ReadMe requires update
1496176 Case 26135941: extr_batch_ses_key isn’t reported in field_accum_fact table
1495389 Case 26146673: Web Capture control not working after upgrade from Tungsten TotalAgility 7.3  
1494825 Case 26146780: Document Capture Fields Data Associated With the Wrong Document in Validation
1494627 Case 26136692: Object reference error when opening old process in 7.7 Designer – missing startnode design_time_setting
1493101 Case 26143058: Display Rules are getting Corrupted after Tungsten TotalAgility Upgrade
1492947 Case 26141717: Multiple error messages when attempting to perform Extraction within
1492519 Case 26143929; 26137204: Invalid Expression Term validating Condition Text after upgrade to v7.6
1492270 Case 26136707: DisplayRule is not allowing the display/hide of toolbar buttons and other objects like 7.5 did  
1491998 Case 26139254: Editing Workqueue Query causes the selected process to be lost
1489628 Case 26138128: Actions pop up menu opens in incorrect screen location

1488601 Case 26081464: GetJobVariable method bug, not possible to retrieve variable value
1477672 Case 26131186: Multiple fragments have identical FINISH_TIME values  
1471007 Case 25064171,26061086, 26079386, 26118670: MixedPrint OCR fails in Transformation Designer with ‘Couldn’t access profiles’
1469606 Case 26118747: Error during data extraction on message using reverted compressed flag: Invalid character in the given encoding
1468981 Case 26107596: Manual field change not reported as manual change if Tungsten TotalAgility formatter modifies field value
1468842 Case 26116539: It should be possible to reuse forms, regardless of the BASE_FORM_TYPE
1468478 Case 26116517: Working extraction group from Tungsten TotalAgility-7.4 is not getting released in Tungsten TotalAgility-7.6 – special characters
1468461 Case 26103149, 26121436: processing error – External component has thrown an exception
1368996 Case 26012960, 26126191: DateFormatter can only hold a few text lines

1466565 Case 26100979: Comma decimal separator causes a SQL error when inserting values to a DB
1458792 case 26114901: Browser tab freezes when we call an action from the SelectionChanged event of a CaptureComboBox control
1458159 Case 26106704: Auto-Complete on Validation causes job to go into Job Evaluation Failed status
1457396 Case 26093276: Agility.Server.StreamingService.exe crash exporting a package
1456963 Case 26109260: Validation Summary still references field even after it has been hidden
1456337 Case 25992913: null reference during evaluation of job created with CreateJobInCase
1456228 Case 26084690: Reporting – Error PerformUpdates task – Execution Timeout Expired  
1455861 Case 26097134: Metadata not set in SharePoint Online  
1454002 Case 25063166: Tungsten TotalAgility Table Fields Become Inaccessible While Processing
1453221 Case 26106893: Radio Button List in hidden cell causes validation  
1451564 Case 26103306: Global Field Validators don’t execute correct order
1448550 CAse 26090737: Retention Policy Deletes Documents Sent for Online Learnings
1077486 Case 26118738, 26114897: A2iA: Verifying the French Check limit of 300k fails

1453782 Case 26099912: Width of columns in Workqueue control not displayed correctly
1452943 Case 26099248: Tungsten TotalAgility Classification Data Not Being Reported As Expected
1451884 Case 26074873: Repository object was concurrently changed. Usually it means that someone unlocked the object using IRepository.ForceUnlock*** methods
1450023 Case 26078935: Capture Clean-Up task is rolling back any data changed when the Capture Data Operation Time Limit period has passed
1446889 Case 25031535: Other Tenants Affected When Different Tenant Database Goes Down  
1445706 Case 26089660: Performance degradation during split/merge/reclassify/confirm in large data sets
1445199 Case 26051782: Permanent Redaction button on WebCapture control sometimes disabled
1443332 Case 26084777: CreateJobInCase: Evaluation Failed: Retry Count 0 Reason of Failure: Object reference not set to an instance of an object
1442785 Case 26072903: Image Processing activity reject .PNG files. If you use an Image processing activity in a process, the PNG files are rejected. To overcome this issue, do the following:
    – Upgrade to TotalAgility 7.7.0.6
    – Update process map to place the Document conversion activity before the Capture activity
1442628 Case 26074823: Retention Policy Deletes OL folders causing “Folder  is not special OL folder” Error Message
1442322 Case 26052466: Error converting large XLSX file to Tiff during IP activity
1405974 Case 26057871: UpdateDocumentFieldValues() throws error “The given key was not present in the dictionary”
1403038 Case 26061883: Time format property is missing in job and workqueue queries date columns

1413418 Case 26067332: Error occurred trying to get folder validation summary when trying to split document
1406055 Case 26062281: SaveChanges error – Cannot access a disposed object  
1403915 Case 26056452: .NET integration call from KTA to RPA remaining taken
1401900 Case 26050163: Custom Header in RESTful configuration does not accept Hyphens or any other character that is used to configure the Webservice
1398763 Case 26066233: Business Rule cannot be imported/used correctly because of a “@” in the Expression node
1398354 Case 26061651: Export fails with: “Item has already been added. Key in Dictionary: ‘abc’ Key being added, ‘abc
1398345 Case 25049141: Export Connector Configuration Utility cannot assign document type that contains a table column with the same name as a field
1396411 Case 26037580: Export Connector Configuration Utility cannot assign document type that contains a table column with the same name as a field
1383798 Case 26038953: Dropdown list control isn’t using the full space to display texts
1382263 Case 26041358: Adding duplicate ResourceId to XML Resource variable causes Job Evaluation to fail
1378814 Case 26036789: “Not a valid user to update database” error raised when installing Fix Pack 18
1378788 Case 26049727: Session Timeout Alert message shows line break tags.
1355227 Case 25994386: Unknown exception converting PDF to TIFF. When a PDF with very high resolution was converted to TIFF, the document conversion failed because of insufficient memory issues. Additionally, the document conversion also failed for the PDF files having annotations. When configuring the document conversion profiles in TotalAgility Designer, for PDF files with high resolution, set the “Scale to” option to “A4 (210mm x 297mm)”.  The PDF files with annotations can be processed without any additional configuration.
1379158 Case 25054944: Choice Combo Box Selection Can Be Misleading
1377338 Case 25058775: Japanese language support does not cater for half-width Katakana characters
1375584 Case 26034918: Secure Variable Value Visible In Tungsten TotalAgility OPMT Error Message
1373945 Case 25051197: [Reporting] The MERGE statement attempted to UPDATE or DELETE the same row more than once
1372988 Case 25060441: User takes an activity and no images appear for the documents
1372082 Case 25045540, 25993244: Primary key errors when archiving finished job due to the ArchiveJobTask timing out
1372071 Case 25999149: Record history of deletejobhistory method doesn’t chunk on huge jobs causing DB performance issues
1371543 Case 26002082, 26010327: Repeatable read can be extended on queries that don’t require it
1371306 Case 26022909: Mobile form table is not visible
1369847 Case 26015074: TNC_Tnef module has a problem to parse a winmail.dat file
1369122 Case 25064261: Reporting data stuck in WSA_MESSAGES table with error “TryDeserializeWithPatchingXml spent more than 1000 cycles”Broken messages caused infinite loop.Broken messages caused infinite loop  
1368772 Case 25992493: Socket error with Robotic Process Automation MC when being called by Tungsten TotalAgility
1368755 Case 25997272: ValidationControlChangeDocumentTypeAction: When aborting a reclassification, there is an error message: empty String-Argument
1363457 Case 25062931: Faulty Out Of The Box error messages (in German)
1362670 Case 26010279: Process map can’t be saved or released when nullable date default value is 01/01/1900 OR anything earlier than 01/01/1970
1362492 Case 25059966: Jobs List – Actions not functioning  
1362471 Case 25062895: Canceling and then retaking activity makes undocked Web Capture Control unreachable in FireFox  
1362459 Case 25994461: Comma Decimal separator ignored when Force Validating a field
1361753 Case 25999062: Large jobs take much longer to process in work queue
1360406 Case 25059114: Fujitsu Multifunction Peripheral Client does not resolve {Scan Station ID} macro consistently. Results do not match hostname listed in Devices list
1330653 Case 25051903: Passive inputs can go to an Overdue state
1356855 Case 26001044: Capture nodes not supported in a Business Rule
1356251 Case 25944039: Object reference not set error on Set ExtractionConfident
1355999 Case 25061487: Styles are not applied to Form cells
1353743 Case 25994258: Input and output parameters of a Business Rule actions of a form are not saved
1353668 Case 25978622: Archiving Issue when job is restarted but has already been marked for archiving
1353492 Case 25984758: Scroll bars are not visible on a large process map until I scroll up or down with my mouse
1353134 Case 25062850, 25998225: GetWorkQueueOverview API allows SQL injection
1352208 Case 25063584: Transformation Designer crashed when trying to create a new subfield of Advanced Evaluator
1351383 Case 25993518: Creating Display Rule Form Action Using A Cell Fails To Retain Settings When Saved
1346813 Case 25062892: Unable to map boolean table column to stored procedure parameter of bit type
1344795 Case 25058567: Custom Workqueue returns “Parameter Count Mismatch” error when workqueue returns zero results
1344364 Case 25059875: XML activity got suspended when using in a Subjob
1343596 Case 25062621: Category Field in the Edit Query window of Findjobs.form too small & requires much scrolling
1342538 Case 25060391: Can’t Map string variable to byte[] parameter
1341619 Case 25054944: Choice Combo Box Selection Can Be Misleading
1338010 Case 25054388: Folder field value lost if subfolder created before document split
1337689 Case 25057508: Job Retention is not finding case fragments for deletion
1336803 Case 25059108: Setting incorrectly applies to mandatory activity fields: “Allow [Validation/Verification] to complete with [unvalidated/unverified] fields”
1330578 Case 25051162: Audit Log entry for Activity re-assignment should display the resource who re-assigned the activity  
1330542 Case 25050610: Issue with cached forms
1327647 Case 25056607: Form Designer – Redirect Action – mapped table values display as [object Object]  
1344828 Case 25061512: Error debugging Business rule
1344711 Case 25061856: Business Rule with Umlaut in Input variable ID cannot be debugged
1344066 Case 25062793: Popup return values get lost for dropdown boxes on cancel activity
1342211 Case 25055674: Mask option is always enabled for table columns  
1338914 Case 25059513: Date Output Variable Causing KTA Jobs To Suspend
1338793 Case 25060427: Rearrange process does not persist after releasing & closing the process
1337509 Case 25060018: Case Fragments not available to select in Work Queue Control or Work Queue Queries
1337415 Case 25057798: Server Variable mapping issues with .Net Activity
1337248 Case 25056655: Confirm field shows value rather than text for int columns
1336630 Case 25057411: Static- resetting default value does still show previous default value at runtime
1330223 Case 25054171: Export connector reporting “The given key was not present in the dictionary” after upgrade to 7.6
1329376 Case 25047198: Imprinting – After Create New Job is fired, the subsequent OnScanComplete calls are repeated
1328838 Case 25052310: Field with 0% confidence marked as valid in v7.6
1328481 Case 25050854: Dropdown is trapped within the bounds of the popup window – Full list of dropdown options is not available
1328149 Case 25057157: Not able to use Count Rows in DBQuery when using views
1327964 Case 25052233: Custom Work Queue Not Displaying Work Type Fields
1327261 Case 25052149: Classic theme shows ellipsis to the left of table rows
1325487 Case 25053052: An ampersand in a text string causes the string to be truncated when it is passed to a popup window
1324933 Case 25054065: Error loading auto-generated document form where [document type name]_[form type name] is longer than 80 characters
1324634 Case 25053502: UpdateRow action on SelectRow event of a capture table breaks the delete row functionality
1324376 Case 25051042: UI Issue with dropdown list within a dropdown list
1322813 Case 25043795: Error or Cancelled job from MFP causes orphan data to remain in the Dbs
1321076 Case 25046891: When changing pages using Ctrl-B, validation form is skipping between fields in Chrome  

Here is our comparison chart of the top 6 eSignature software solutions in 2022

Annual Cost per user $AU
Number of users allowed
Signing packages/year
In-person eSignature
Reusable Templates/drag and drop editor
Collect Payments
Automatic reminders & notifcations
Bulk Send
On-premise deployment
Cloud deployment
Hybrid deployment
Signature biometrics
Multiple input fields
Guided Signing
Delegate Signing
Stage Signing
Fully Customizable Signing Workflows
100% Personalised Branding
Custom Settings/ user rolls
Multifactor authentication
Mobile app
Enterprise-grade security
Free Trial available
API integrations
Audit trail
Supported Languages
US ESIGN, HIPAA
GDPR, eIDAS compliant
Upload documents as part of signing (photos)
Personal
Standard
Business Pro
Advanced
$168
$408
$660
Custom Quote
1
5
5
Custom Quote
60 (5/month)
100
100
Custom Quote
X
V
V
V
Y
Y
Y
Y
N
N
100
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
Info N/A
Info N/A
Info N/A
Validate signer fields
in real-time
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
Y
Y
Y
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
SOC 2Type II
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
44
44
44
44
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Professional
Enterprise
$336
Custom Quote
Unlimited
Unlimited
250
Custom Quote
Y
Y
Y
Y
N
N
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
N
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
43
43
Y
Y
Y
Y
Y
Y
Essentials
Standard
Premium
$291
$970
Custom Quote
1
2 or more
5 or custom
Unlimited
Unlimited
Unlimited
N
Y
Y
5 templates
15 templates
Y
N
N
N
Y
Y
Y
N
Y
Y
N
N
N
Y
Y
Y
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
N
Y
Y
N
Y
Y
N
N
Y
N
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
SOC 2 Type II ISO 27001
SOC 2 Type II ISO 27001
SOC 2 Type II ISO 27001
Y
Y
Y
Y
Y
Y
Y
Y
Y
22
22
22
N
Y
Y
Y
Y
Y
N
Y
Y
Free
Essentials
Business
Enterprise
Free
$335
$864
Custom Quote
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
N
Y
N
N
N
N
Y
Y
Y
Y
SOC 2 Type II
SOC 2 Type II
SOC 2 Type II
SOC 2 Type II
Free
Y
Y
Y
N
N
N
Y
N
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Info N/A
Y
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Business
Premium
Enterprise
Cloud
$141
$264
$529
$894
10
10
10
10
Unlimited
Unlimited
Unlimited
Unlimited
1
2+
2+
2+
Y
Y
Y
Y
N
N
Info N/A
Info N/A
N
Y
Y
Y
N
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
N
N
N
N
N
N
N
N
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
N
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
Y
Y
Y
Y
Info N/A
Info N/A
Info N/A
Info N/A
Y
Y
Y
Y
Y
Y
Y
Y
N
N
Y
Y
Standard
Pro
Acrobat Sign
$264
$418
Custom Quote
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
N
N
N
Y
Y
Y
N
N
N
N
N
India Only (Aadhar)
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
N
Y
Y
N
Y
Y
N
N
Y
Y
Y
Y
N
N
Y
Y
Y
Y
N
N
Y
Y
Y
Y
34
34
34
Y
Y
Y
Y
Y
Y
N
N
N

Try before you buy

Using our handy comparison chat you can now see the cost-to-feature breakdown of the top 6 e-Signature providers. All these providers offer a free trial of their software, so it’s worth doing some personal investigation and trying out the software yourself. ACMO offer a free 7-day trial of Kofax SignDoc via our Signmore solution.

Understand How is ACMO helping businesses accomplish more with intelligent automation

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