My experience using Kofax SignDoc for the first time
Most of us will be familiar with signing our names digitally these days; perhaps when we are receiving a delivery package, or renewing our drivers' license, but how many of us have used an e-signature for signing a contract via email? In today’s blog post I wanted to share my experience of what it was like using an e-Signature product for the first time.
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I recall a memory from years back when I was working as a sales rep in Sydney. I was sitting in my car, about to drive an hour out of my way just to ensure paperwork for a deal got signed that day. I remember not only being exhausted from a very long week but also annoyed that the customer hadn’t signed the deal when I had been there earlier that week. I was hoping for a way around having to go get a physical signature. I asked my manager if I could send a fax or email of the contract and get the customer to sign and approve it that way, and save me the physical journey across town. Sadly for me, it was a no, and our head office required me to capture the customer’s signature on a triplicate pad, then for me to supply the customer with a copy, keep a copy for ourselves, and send a copy in the mail to our head office.
Fast forward to 2021, where I am currently working for ACMO, an IT consulting and software company that aims to give the gift of time to our rapidly changing workplace environment through intelligent automation. I was hired in 2020, and that being the year of social distancing due to Covid-19, my interview like many others was conducted online. The interview with ACMO wasn’t out of the ordinary from what you would expect for a virtual interview, but what was quite different was the offer to join ACMO via an emailed agreement package. I received the email containing a link to follow and was guided through a series of steps to read, accept, and sign for my offer of employment. I could see as I progressed through the contract that it was noted when I had opened the agreement, when I had agreed to things such as salary, employment terms, and it was keeping track of my progressions throughout the process. At the end of the employment contract, I had my choice of how I wanted to officially sign on the “dotted line” I could take a picture of myself, upload a pre-existing signature image, simply click-to-sign, or (what I went with) sign my name using the trackpad of my laptop.
I remember thinking that the contract was extremely professional. Very clear and straightforward…no surprises. There was transparency of who sent the document, when it had been sent, read, and signed, including when the employer had accepted my signed contract. It left me with the feeling of being valued and reassured, and that the path to starting my first day would be straightforward as well. I would later learn that this contract had been made using ACMO’s flagship e-signing solutions Kofax SignDoc. I’ve since learned more about how Kofax SignDoc works, and I’m very impressed! I saw demonstrated how easy it is to add signature boxes onto existing word documents, and use the step-by-step software to create all the steps and elements needed to finalise business agreements (sign here please, initial here please, witness signature here, etc). Brilliant! The overall document now seemed a lot more polished and professional, much better than I had expected.